Terry Henricks Chrysler Dodge Jeep RAM

Over time I have purchased a lot of vehicles My experience at Terry Henricks was great !!! I drove 50 miles to the dealership And I definitely will go back Kierstyn I would give her a 10 out of experience at Terry Henricks was great !!! I drove 50 miles to the dealership And I definitely will go back Kierstyn I would give her a 10 out of 10 great sales person More

Carter Courtney was very informative and helpful as we selected our new truck. Highest recommendations. selected our new truck. Highest recommendations. More

Easy communication, fair negotiations, and a great price! I have to thank the salesman Carter Courtney who went out of his way to send me pictures of many things on the vehicle that weren’t in their post, an I have to thank the salesman Carter Courtney who went out of his way to send me pictures of many things on the vehicle that weren’t in their post, and he was all around great to work with. Dealership walkthrough video of the truck was very detailed, and the truck was delivered on time and exactly what I expected. I couldn’t be happier! More

Parker VonDeylen was very prompt in getting me a test drive.He was friendly and knowledgeable about the vehicle. I look forward in looking at other vehicles and would recommend this Parker who is very ki drive.He was friendly and knowledgeable about the vehicle. I look forward in looking at other vehicles and would recommend this Parker who is very kind and tentative to all your buying needs. Thank you Scott More

took my 2018 chrysler pacifica to van wert chrysler dealership. They stated that 3 actuators were bad, I live an hour away so I didn't want to stay, which they ended up not charging me to diagnose it. dealership. They stated that 3 actuators were bad, I live an hour away so I didn't want to stay, which they ended up not charging me to diagnose it. I ended up taking it to Archbold to have them diagnose and fix my vehicle. They stated it wasn't bad. How can two different Chrysler dealerships state something different. I am beyond upset right now as now I have to drive an hour to get my vehicle fixed plus pay my deductible again to actually get it fixed. More

Andy is always helpful and knowledgeable! Even though we didn't purchase this trip, we will keep this dealership in our search patterns for the future. didn't purchase this trip, we will keep this dealership in our search patterns for the future. More

Outstanding service! My daughter was in the market for a certified car after her accident and Kierstin at Terry Hendricks made the whole process so easy for her. I was so pleased that I went back to buy my certified car after her accident and Kierstin at Terry Hendricks made the whole process so easy for her. I was so pleased that I went back to buy my certified Jeep! Alex was awesome and not pushy at all! I live over an hour away and would recommend Terry Hendricks to everyone I know! More

Not happy with sales. No one wanted to return my text or voicemail 1 day after the sale. I had questions that I needed answers for. Dealer only wanted the sale. No help after the sale. It's been 3 busines voicemail 1 day after the sale. I had questions that I needed answers for. Dealer only wanted the sale. No help after the sale. It's been 3 business days now and no communication. I won't be coming back. More

Alex provided excellent communication throughout the buying process. The process was fast and enjoyable, which is hard to come buy when buying a vehicle. A+ buying process. The process was fast and enjoyable, which is hard to come buy when buying a vehicle. A+ More

We showed up late Saturday, without an appointment to look at the RH drive Jeeo Wrangler. Andy has worked with my husband and I for years. Even though he was extremely busy with other customers, he made look at the RH drive Jeeo Wrangler. Andy has worked with my husband and I for years. Even though he was extremely busy with other customers, he made all of us feel welcomed and listened too! He got us out on the test drive and set us up for a future return once I'm off maternity leave! I'd recommend him to anyone looking to buy a vehicle! More