Terry Henricks Chrysler Dodge Jeep RAM

Two thumbs up Was satisfied with my choice. I was treated fair n honest and was offered a complimentary drink. Price was fair with my credit and did not have to wai Was satisfied with my choice. I was treated fair n honest and was offered a complimentary drink. Price was fair with my credit and did not have to wait long to get out on the road. More

Word Keepers Great dealer to deal with. They were able to go e me a close quote on my trade in and have me what they had quoted without seeing my truck outside of Great dealer to deal with. They were able to go e me a close quote on my trade in and have me what they had quoted without seeing my truck outside of photos I had sent them. Thanks Andy for working with me on the payment I desired! More

Great customer service/no high pressure sales Excellent service from start to finish!! Andy knew what I was looking for in a new to me vehicle. He gave me options, listened to what I was looking Excellent service from start to finish!! Andy knew what I was looking for in a new to me vehicle. He gave me options, listened to what I was looking for, but appreciated that I was going to be patient in making a decision. Once my decision was made, however, he worked hard to get me into my vehicle before the weekend! My vehicle was very clean, any concerns or questions were immediately addressed, and I left feeling very confident in my purchase. Would definitely recommend to friends and family! More

Positive and Patient Our first positive impression was actually with Andy who directed us to the affordable cars when we had stopped by after hours on Saturday. When we ca Our first positive impression was actually with Andy who directed us to the affordable cars when we had stopped by after hours on Saturday. When we came back later that week, Andy lead us to Michael Gruen. Michael was excellent in helping our son, Joe decide on his first car purchase. Even though our budget was not very big, Michael still gave us top rated care and patience as Joe took about a week and three different test drives to make his final decision. We appreciated Michael's concern in putting Joe in a safe and reliable car and even gave him a card to receive his first oil change. When it's time to update the next family car, Terry Henricks will be our first stop and Michael will be who we ask for! More

Great Experience - Friendly and Accommodating I traveled a distance to see and purchase my Jeep. I knew what I wanted but was not able to find it for the price and quality near me. I was impressed I traveled a distance to see and purchase my Jeep. I knew what I wanted but was not able to find it for the price and quality near me. I was impressed with and appreciated the service I received from the team at Terry Henricks. I was unfortunately only able to make it to the dealer later in the day. While I was able to make it during normal business hours my purchase required the team to stay late. The team never made me feel like I was an inconvenience. I would recommend everyone I dealt with to anyone who was looking at a Jeep. More

Exactly the car I wanted at great price The entire team I worked with at Henricks were all very kind and helpful with all my questions. I never felt any pressure to quickly make a decision. The entire team I worked with at Henricks were all very kind and helpful with all my questions. I never felt any pressure to quickly make a decision. More

Friendly service The dealership worked with me to understand the type of vehicle I wanted and then found that vehicle for the price that was right for me. Great job T The dealership worked with me to understand the type of vehicle I wanted and then found that vehicle for the price that was right for me. Great job Terry Henricks CDJ and sales team of Andy Downing and Austin Johnson! More

"New to me" car purchase I live in Michigan and was looking fur my next vehicle online. I found some vans on their website that I was interested. The salesman (Andy Downing) I live in Michigan and was looking fur my next vehicle online. I found some vans on their website that I was interested. The salesman (Andy Downing) I was working with was very helpful and patient with me and we had to communicate via text due to the bad weather and polar vortex the area was going through. He showed me different vehicles online and when I was finally able to make the trip to Archbold he had things ready so all I had to do was take a test drive and sign on the bottom line. The dealership was very clean. All of the staff, from the receptionist to the finance agent, were friendly, helpful, and professional. I will definitely recommend this dealership to friends and family. More

Fantastic bunch at Terry Henricks! I had totaled my car on a Wednesday and they had me driving home within 24 hours in beautiful truck. Thank you so so much! I had totaled my car on a Wednesday and they had me driving home within 24 hours in beautiful truck. Thank you so so much! More

Easy to work with The dealership had a wide variety of cars to choose from and Sarah was very friendly and helpful! There was no pressure to buy and I felt like I could The dealership had a wide variety of cars to choose from and Sarah was very friendly and helpful! There was no pressure to buy and I felt like I could shop around and think. There was not much wiggle room on the price but I was still able to find something that fit my criteria and was within my payment range. More