
Terry Henricks Chrysler Dodge Jeep RAM
Archbold, OH

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980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM

Great place. Well worth the drive, even though I did not think we were going to find it for a minute we took wrong route. Thank You Well worth the drive, even though I did not think we were going to find it for a minute we took wrong route. Thank You More

Well worth the drive! Andy was efficient and professional. Austin and Chad worked diligently to get a great rate for financing. We will definitely consider returning to b Andy was efficient and professional. Austin and Chad worked diligently to get a great rate for financing. We will definitely consider returning to buy again. More

Helpful and knowledgeable! Great experience! Sarah, Austin and Chad were great to work with. They took the time to listen to our needs (planning for one new driver in 2 months a Great experience! Sarah, Austin and Chad were great to work with. They took the time to listen to our needs (planning for one new driver in 2 months and another one in a year and a half) and helping us figure out the best strategy for our family. More
Well worth the 90 minute drive My wife and I just returned from making our second purchase from Terry Henricks Chrysler and are very happy with our experience. Our salesman this ti My wife and I just returned from making our second purchase from Terry Henricks Chrysler and are very happy with our experience. Our salesman this time around was Michael Gruen and he had the vehicle we were interested in warmed up and waiting for us when we arrived. We purchase a used one-owner 2007 Ford Expedition EL that had been sold new by Terry Henricks and was also serviced by them. I called the service department prior to deciding to buy and they were very helpful by going over the service records and providing an estimate of how much recommended maintenance would cost. We had a similar experience a year ago when our salesman was Austin Johnson who has since been promoted to sales manager. We purchased a used 2016 Chrysler Town and Country and my wife loves the vehicle. We live in Michigan about an hour and a half away and expect to be return customers based on the great value and service we received. I highly recommend this dealership. More
Fantastic Help me feel confident in my purchase.went above and beyond to make sure I was in my payment range.had truck warmed up and ready for a test drive when Help me feel confident in my purchase.went above and beyond to make sure I was in my payment range.had truck warmed up and ready for a test drive when I pulled up.the salesman was out there washing all the chrome to make sure it was shining. Best dealership I've been too love the small town vibe.it made me feel like I could trust them and that's rare for a car dealership. More
Great Experience Friendly, knowledgeable, and honest dealership and service department. In sales, Jake D. was helpful, truthful, and accommodating. The service departm Friendly, knowledgeable, and honest dealership and service department. In sales, Jake D. was helpful, truthful, and accommodating. The service department is the best around and has always treated us right and taken care of routine maintenance and any repairs. Great Experience! More
Love our new truck Terry Henricks Chrysler is a great place Everything was handled in a very timely manner. Doug Rupp is a great salesman to have. We love our new truck and will keep Doug and the dealership i Everything was handled in a very timely manner. Doug Rupp is a great salesman to have. We love our new truck and will keep Doug and the dealership in mind the next time we are purchasing a vehicle. More

Absolutely perfect Jake was awesome from the very beginning. He asked what we were looking for and did everything he could to find it. We wanted a very specific truck, n Jake was awesome from the very beginning. He asked what we were looking for and did everything he could to find it. We wanted a very specific truck, not once did he try to push something other than what we wanted. After searching for some time. He had located our perfect truck. Super smooth sales process and incredibly friendly staff. I recommend this dealership and especially Jake to anybody who wants to buy a vehicle without the runaround and high pressure sales tactics. These guys are great More
Great experience purchasing used vehicle Found a car I was seriously interested in online. Visited the dealiership on a Saturday and due to a holdup arrived 5 minutes after they were suppose Found a car I was seriously interested in online. Visited the dealiership on a Saturday and due to a holdup arrived 5 minutes after they were supposed to be closed. Andy, the salesperson had the car ready for us to drive, stuck around and completed a deal with us. The car fully lived up to the online description. Would deal with these people again. More

Customer Service with Integrity I was pleasantly surprised to find a dealership with integrity that knows what customer service is all about. We were disappointed when a vehicle we I was pleasantly surprised to find a dealership with integrity that knows what customer service is all about. We were disappointed when a vehicle we wanted got sold so Andy took it upon himself to make sure we were taken care of. Did not point fingers and made a bad situation good by facing the issue head on rather then brushing it off. He is a stand up trustworthy guy who made us feel important when he solved our issue of buying a new car. More