
Terry Henricks Chrysler Dodge Jeep RAM
Archbold, OH

Filter Reviews by Keyword
By Type
980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM

Great experience The staff did everything in their power to make sure I received the best value for my money in a new car. Price was better than expected. Thanks The staff did everything in their power to make sure I received the best value for my money in a new car. Price was better than expected. Thanks again. More

Very accommodating ! When we couldn’t make it to the dealership to see the van , Sarah made the 40 min. trip to our house ! How amazing is that?! Sarah was excellent to When we couldn’t make it to the dealership to see the van , Sarah made the 40 min. trip to our house ! How amazing is that?! Sarah was excellent to work with and we felt our deal was very fair! Loving my new red Pacifica! More
Great experience working with Sara This is our second lease from them. The transition was very smooth working with Sarah. The team was very helpful and friendly. Time was taken to answe This is our second lease from them. The transition was very smooth working with Sarah. The team was very helpful and friendly. Time was taken to answer any and all questions. More
Walking away for $.50 a day? Stopped at the dealership on our way to another dealership to check out the inventory. Found a Truck we really liked so we tried to make a deal. It w Stopped at the dealership on our way to another dealership to check out the inventory. Found a Truck we really liked so we tried to make a deal. It was a great experience until the final numbers came back $14.00 over our stated monthly budget. When we let them know our budget was a hard number we received two responses. First response. “Are you really going to walk away from this truck for $0.50 a day?” Answer was “yes, it’s out of our budget”. Second response was “ maybe you should be looking at older trucks with more miles”. That’s when we thanked them for their time and let them know we were heading to the dealership we initially set out for. They called us back later that day to see how the visit went at the other dealership. We let them know we were driving home in our new vehicle which was a year newer and had less miles than the one we ran the numbers on. It was a great experience until the deal looked like it wasn’t going to happen. We have no hard feelings. Only writing the review at the request of the salesman who worked with us during our visit. More

My new used truck I contacted Andy by phone after seeing the truck online and told him that I would be there Saturday at 11:30. Not only was the the truck pulled out fr I contacted Andy by phone after seeing the truck online and told him that I would be there Saturday at 11:30. Not only was the the truck pulled out front for me to see it was warmed up and ready to drive impressive. In less than 10 min. we settled on a price thats what I like. However it did take awhile to get the paperwork due to do so many customer that day. . I would highly recommend Henricks based on my experience. More

First car that fits I was looking for my first car purchase of a great reliable car with the features I wanted. Sarah at Terry Hendricks helped me find the perfect used c I was looking for my first car purchase of a great reliable car with the features I wanted. Sarah at Terry Hendricks helped me find the perfect used car for me at a great price at low interest. I had an amazing experience and loved the people there. More
Great customer experience The process of buying my husbands new car was so simple and low pressure here. Josh and Matt were a great team to work with. It’s great to experience The process of buying my husbands new car was so simple and low pressure here. Josh and Matt were a great team to work with. It’s great to experience a low to no pressure car dealership. We will be customers again! Highly recommended, my husband is still smiling in his new car! More
Over the top customer service with Josh! Amazing customer service from the minute we exchanged communication until the end of the deal! Went above and beyond to make sure I was able to take h Amazing customer service from the minute we exchanged communication until the end of the deal! Went above and beyond to make sure I was able to take home my new vehicle at the earliest possible chance even staying late after spending 4 hours working out the details! Couldn’t have asked for better customer service! Josh and the entire team were so friendly and personable felt like a friend you’d know for a long time! Will return for future purchases! More
Awesomeness This was the best car buying experience ever! Josh is awesome!! It wasn’t close but it was definitely worth the drive. The “Brown Man” was a move make This was the best car buying experience ever! Josh is awesome!! It wasn’t close but it was definitely worth the drive. The “Brown Man” was a move maker! Definitely coming back ASAP for my next brand new car!! More
Went the extra mile Andy worked hard to earn our business. He kept in touch with us and we liked that. He found the perfect truck for us and we are very pleased with ou Andy worked hard to earn our business. He kept in touch with us and we liked that. He found the perfect truck for us and we are very pleased with our purchase! The whole team worked hard on our behalf, as well. Thank you! More