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Terry Reid Hyundai
Cartersville, GA
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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421 Reviews of Terry Reid Hyundai
September 15, 2020
Austin had knowledge of your cars and which ones had what . I liked that Austin listen to my wants and needs in a car and answered all my questions.he was very polite and made the car buying experience smoot . I liked that Austin listen to my wants and needs in a car and answered all my questions.he was very polite and made the car buying experience smooth. I will be referring my family and friends to see him and or the Hyundai dealership. More
by beaniehiggins
Verified CustomerEmployees Worked With
Christian Taylor, JT Laughridge, Austin Nichols
September 11, 2020
I have always had a good experience with your Customer Service until Wed 9/2 and was very disappointed that day; however, on Wed 9/9 I regained respect back for that department. Michael took charge of my Service until Wed 9/2 and was very disappointed that day; however, on Wed 9/9 I regained respect back for that department. Michael took charge of my problem and fixed everything but my gas cap, it had to be ordered. Later in the week I received a phone call telling me they had the cap. I’m going to make an appointment this coming week for them to fix it. All is well with my car now. More
by m.white1938
Employees Worked With
Michael (forgot last name), McKensie Dover, Joshua Miller
September 11, 2020
Worst description of a salesman. I literally had the worst service and experience not only with him, but Terry Reid dealership. They claim to be Christians... but Christians don't treat people like the worst service and experience not only with him, but Terry Reid dealership. They claim to be Christians... but Christians don't treat people like they treated me. I have shared my reviews on Google and contacted BBB. I hope people avoid going here. More
by Misty Roberts
Employees Worked With
Austin Nichols
September 09, 2020
Miles was an excellent salesmen. I was open to any car did not go in with a specific car in mind. I did have a specific budget so we started with that then he gave me options of what cars would fit and I did not go in with a specific car in mind. I did have a specific budget so we started with that then he gave me options of what cars would fit and I went away very happy with a 2020 Venue. More
by mjmoyer
Employees Worked With
Christian Taylor, Eric Stallworth, Miles Patterson
September 08, 2020
Everyone was great, and addressed my needs. Currently I am waiting for a replacement steering column to come in which during this turbulent times might be a minute! am waiting for a replacement steering column to come in which during this turbulent times might be a minute! More
by DAVIDLEEPRENTICE
Employees Worked With
McKensie Dover, Joshua Miller, Charlena Williams
September 07, 2020
McKensie and the Service Manager did a great job diagnosising a bad blind spot sensor. Not surprising, they always do a great job!!! i will buy my next Genesis from this dealership diagnosising a bad blind spot sensor. Not surprising, they always do a great job!!! i will buy my next Genesis from this dealership More
by USMC1
Employees Worked With
Service Manager , McKensie Dover
September 07, 2020
The appt. took longer than I thought it would. I guess I didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask didn’t spend enough to get a car wash. Disappointing! Two clients came in without a mask More
by ejhcartersville
Employees Worked With
McKensie Dover, Joshua Miller, Charlena Williams
August 20, 2020
Great experience! Very easy and laid back. Easy experience to get a car. Christain was a very good salesman and made sure we were happy the whole time! experience to get a car. Christain was a very good salesman and made sure we were happy the whole time! More
by rainepalmer33
Employees Worked With
Matt Laughridge, Teresa Bellamy, Joshua Miller, Christian Taylor, Carrie Tucker
August 19, 2020
Best car buying experience of my entire life. Salesman was respectful, pleasant and gave us all we could have hoped for, and the entire team is wonderful! was respectful, pleasant and gave us all we could have hoped for, and the entire team is wonderful! More
by navyeho
Employees Worked With
Austin, Eric, Matt Laughridge
