Terry Reid Hyundai
Cartersville, GA
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421 Reviews of Terry Reid Hyundai
I was Very unsatisfied! I was scheduled for anHour I was Very unsatisfied! I was scheduled for an Hour appointment and all that they had to do Was put in new spark plugs. I was there for 4 and a hal I was Very unsatisfied! I was scheduled for an Hour appointment and all that they had to do Was put in new spark plugs. I was there for 4 and a half Hours!!! I complained at the desk and the girl gave me 10% off my bill. I also spoke to management and he said he noticed I had been there for a long time 😟and he appreciated me bringing it to his attention and he would discuss It at there next meeting!!! Sorry but I was upset!! More
The Service personnel seem to be veryKnowledgeable in The Service personnel seem to be very Knowledgeable in finding a problem and knowing how to fix it. The Associates are very friendly and helpful. The The Service personnel seem to be very Knowledgeable in finding a problem and knowing how to fix it. The Associates are very friendly and helpful. The waiting area is very nice, but with one problem for cold natured people, if I have to wait a long time, I get cold in the summer time with the AC being so low. More
Car had to be towed back after completing a recall steering wheel problem. Wires under the column were not plugged back in.. but we were told it was not their fault and would have to pay. steering wheel problem. Wires under the column were not plugged back in.. but we were told it was not their fault and would have to pay. More
Worst Car Buy experience ever I traded in a 2017 hyundai Sonata limited. It was loaded with features. Did my purchase online. I asked for my new car to have the same features. I traded in a 2017 hyundai Sonata limited. It was loaded with features. Did my purchase online. I asked for my new car to have the same features. The car that I have now is a 2020 Kona. I was told that the car that I have now is a limited. It has hardly any features like the 2017 limited. It doen't have navigation system. I was told that I could hook my phone up to the car. I can't drive down the street looking at my telephone. When I informed the dealership about how upset I was. I was asked to come to the dealership and look at another car. I seen one that I liked. Then I was told that I would have to pay an additional $3000 on top of just paying $2700. I hate this car experience. I will never buy another car from Terry Reid Hyundai. There were no instructions for the car. When I asked whrere to go to get the oil changes. I was told I could just go anywhere or just any hyundai dealship. This was the worst ever experience. I never even heard from anyone of their managers. More
I was able to stroll through the dealership without being harassed. Miles identified cars that I was interested in and moved them close to one another so that I could compare them. This experience was by far harassed. Miles identified cars that I was interested in and moved them close to one another so that I could compare them. This experience was by far the best car buying experience, that I have ever had. More
Owner was very good to us and loved Christian our salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multip salesman. Was not totally happy with the first car we took home. Brought it back a week later and they asked no questions just gave me keys to multiple cars and said find your happy car and I did. More
Everyone at the dealership was very friendly! Not one time did I feel pressured to buy, and I was given the space that I needed to make my own decision. Would definitely shop there again!!!! time did I feel pressured to buy, and I was given the space that I needed to make my own decision. Would definitely shop there again!!!! More
Good experience. No high pressure. Pleasant atmosphere. Offered test ride. Asked what I needed in a car. Presented car with all my requirements. Explained function No high pressure. Pleasant atmosphere. Offered test ride. Asked what I needed in a car. Presented car with all my requirements. Explained functions of vehicle. More

