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Terry Reid Hyundai

Cartersville, GA

4.6
417 Reviews

816 Joe Frank Harris Pkwy SE

Cartersville, GA

30120

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417 Reviews of Terry Reid Hyundai

March 02, 2020

Service was great! Everyone friendly and helpful. Coffee was fresh and the wait was not long. Sat in the waiting area and relaxed while waiting. More

by MLC668
Recommend Dealer
Yes
Employees Worked With
McKensie Dover, Charlena Williams
February 17, 2020

Waited 2 hours for oil change. I had a coupon for 29.95 ended up paying almost $40. It is always something here. I said I would never go back but I have them another chance. But NEVER AGAIN ! IM DONE ! I w More

by LUX1998
Recommend Dealer
No
Employees Worked With
Charlena Williams
Mar 08, 2020 -

Terry Reid Hyundai responded

Hello, Yes you have a coupon for $29 .95 oil change and that is what we charged.The total bill came to close to $40 because of taxes and disposal fee that we are obligated to charge and by law cannot be included in the price. We’re sorry, we really do appreciate your business and are sincerely sorry that your oil change took longer than expected..Since I don’t have your records in available I don’t know how to improve the situation as to why took too long .We highly respect your time and would like to do something to make it up to you. We be happy to schedule an inside and outside car wash for you.Please let us know if you want to take us up on this offer. Ask for Tereasa or Mike 678-605-9500

February 17, 2020

We have never ever had such a wonderful experience purchasing a new vehicle. Audrey and Christian were outstanding. From entering doors till driving our new Palisade home!! I always say if something o More

by thogan731
Recommend Dealer
Yes
Employees Worked With
Victor Martino, John Kuniskis, Christian Taylor, Audrey Melvin, Blitz Pedersen
February 13, 2020

This is a great dealership they made me feel like family. They put in a lot of work into getting me the car I wanted More

by M.FREEMAN64
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen, Jane Hickman, Charlena Williams
February 13, 2020

I have feel as if I have developed a great relationship with these very kind people in an extremely frustrating situation. Thanks for being so kind. More

by bwiseman1982
Recommend Dealer
Yes
Employees Worked With
Claudia Laughridge, Teresa Bellamy, McKensie Dover, John Kuniskis, Charlena Williams
February 13, 2020

John & Tiffany did an awesome job getting me road ready in my vehicle. They were extremely patient & kind, not pushy line some sales people can be. Great team & Great job!!! More

by christina57price
Recommend Dealer
Yes
Employees Worked With
Tiffany Kirkland, John Kuniskis
February 10, 2020

This has been the nicest experience I have ever had in car shopping. Christian made everything super easy to understand and the test drive he took my boyfriend and I on really sold me on the car. I couldn More

by Kristie16
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen, Teresa Bellamy, Stephen Evans, Christian Taylor, Blitz Pedersen
February 08, 2020

Audrey, Larry, Vic, and Stephen were all wonderful! It was a pleasure doing business with them, and I enjoyed every minute! They made it stress free and enjoyable! Blitz was also a nice friendly member of More

by noah_aiden1
Recommend Dealer
Yes
Employees Worked With
Victor Martino, Larry Pedersen, Stephen Evans, Christian Taylor, Audrey Melvin
February 08, 2020

Great Customer Service I got Great Customer Service when I came to get my vehicle serviced on 2-5-2020. I was in and out within an hour or so. That's what I'm looking for. More

by basco3985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Renner, McKensie Dover
February 07, 2020

Excellent customer service thanks to Charlena Williams she is always so professional and helpful. She keeps me informed all the time. Excellent service Will return More

by JDWALTERS11
Recommend Dealer
Yes
Employees Worked With
Charlena Williams
Feb 07, 2020 -

Terry Reid Hyundai responded

Thank you Walters team, Charlena really cares about her Guests. Please come back to visit soon. Victor

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