
Terry Reid Hyundai
Cartersville, GA
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417 Reviews of Terry Reid Hyundai
Awesome professional service. The online process and selection of new vehicle was the best ever. It was quick, no haggle, and great interest rate. They rock! selection of new vehicle was the best ever. It was quick, no haggle, and great interest rate. They rock! More
Never have to wait too long always friendly service is outstanding always welcome me with smiling faces ask me do I need anything and all we checking on me to see if ok. outstanding always welcome me with smiling faces ask me do I need anything and all we checking on me to see if ok. More
in and out! As always, Charlena took care of me and my vehicle. Was just a standard oil change but i can always count on her professionalism and courtesy. As always, Charlena took care of me and my vehicle. Was just a standard oil change but i can always count on her professionalism and courtesy. More
Great Service I have used Terry Reid Hyundai for almost 15 years. Would not go anywhere else. Good people, great service with a nice comfortable waiting area while I have used Terry Reid Hyundai for almost 15 years. Would not go anywhere else. Good people, great service with a nice comfortable waiting area while you have your car serviced. More
I was completely satisfied, everyone was so nice. Had a smile on their faces. Let me know if there was anything that they could do for me. smile on their faces. Let me know if there was anything that they could do for me. More
Phenomenal Sales Service/so-so Service Dept The Service Dept picked my car up on Wednesday to install leather seating. They left us a loaner that was not so great, on empty, and leaked oil. Fr The Service Dept picked my car up on Wednesday to install leather seating. They left us a loaner that was not so great, on empty, and leaked oil. Friday afternoon I called and was informed we needed to come pick up due to their only driver being out. the lady was rude. However, I demanded our car be delivered back to us just as we agreed upon and with the loaner leaking oil we needed ASAP. We were told it would be Monday morning at the earliest. I simply would not take no for an answer and told her it was unacceptable. After being put on hold, she came back with a much better attitude and advised the car would be delivered the next morning at 9:30. A very nice and respectful young man delivered our car and kept apologizing for the inconvenience. I do understand being short staffed at this time and I am sure this was just frustration due to work volume and lack of personnel available. Other than that this has been an outstanding dealership and I would recommend anyone to go by and see them!! More
Absolutely the best new car purchase I’ve ever experienced. John, Connar and Audrey were all extremely helpful with our purchase. My wife and I never felt the least bit pressured to buy anything experienced. John, Connar and Audrey were all extremely helpful with our purchase. My wife and I never felt the least bit pressured to buy anything and we enjoyed the friendly atmosphere they all provided. I will recommend Terry Reid Hyundai to my family and friends without hesitation. Thank you to the wonderful staff for making purchasing a new car a very enjoyable experience! More
Just bought our 4th vehicle from Terry Reid. Received outstanding customer service from Matt Laughridge and my salesman. We will continue buying from this dealership. outstanding customer service from Matt Laughridge and my salesman. We will continue buying from this dealership. More
Professional service Service rep kept me informed about my vehicle. When she realized it was going to take longer than normal she arranged to have me taken to work. Service rep kept me informed about my vehicle. When she realized it was going to take longer than normal she arranged to have me taken to work. More