Terry Reid Hyundai

Best experience with a car dealership This dealership was amazing I had a wonderful experience I told him exactly what I wanted and expected for my trade in they gave me $4,000 over the tr This dealership was amazing I had a wonderful experience I told him exactly what I wanted and expected for my trade in they gave me $4,000 over the trade in that I was being offered by several other dealerships across the country not just in North Carolina where my residences I was very impressed with their professionalism and the way they handle their business all of the employees that work there seem to be well-rounded and understood their job title description and position where they worked I have not seen this form of professionalism and any car dealerships that I've ever came in counter with thank you Terry Reid for your business and I look forward to doing business with you in the future as again this was the best experience I've had with a car dealership thanks you guys are the best More

Good and Bad Sales department was great, received awesome price on a 2016 Sonata Hybrid. Love the car! The Finance department leaves a lot to be desired though, an Sales department was great, received awesome price on a 2016 Sonata Hybrid. Love the car! The Finance department leaves a lot to be desired though, and forget trying to get them to return a call to discuss why they ran so many credit checks when we were told there would only be one. Should have just used the financing we had in place with our trusted bank prior to entering the dealership. More

perfect My experience was smooth and could not have been any better. All questions were answered thoroughly. I would definitely recommend to my friends and My experience was smooth and could not have been any better. All questions were answered thoroughly. I would definitely recommend to my friends and family who are in the market for a new vehicle. More

Everyone was kind My sales team John and Autumn were really great. They worked hard to help me find something I was happy with. Everyone in the dealership was very kind My sales team John and Autumn were really great. They worked hard to help me find something I was happy with. Everyone in the dealership was very kind and helpful and they worked diligently to support my sales team to make sure we could make a deal. I can not remember everyone's name but the ladies who were taking calls were very helpful and kind offering me refreshments. The business and finance managers were very helpful, even offering me lunch due to the extended amount of time I was there. I am horrible with names and I only remember John's name because he has done follow ups with me and Autumn is a season so it's hard to forget, although it did take me a few times to get it right over the phone, but she was very gracious. Oh yes and the service guy who washed my car was nice as well. More

Great buying experience Chad went above and beyond to make our buying experience PERFECT!! This is our 4th car from Terry Reid and by far the best experience yet! Chad went above and beyond to make our buying experience PERFECT!! This is our 4th car from Terry Reid and by far the best experience yet! More

Bought a used car kept having to take back to dealership for no oil, lied about changing oil, left messages for them to call , no callback. Then had to pay for a part t kept having to take back to dealership for no oil, lied about changing oil, left messages for them to call , no callback. Then had to pay for a part that they say would fix it. on the spare key envelope there was a note froma teck that they knew about the oil problem.. More

Hyundai Accent Purchase process was pretty painless other than needing to return to get car detailed and still not having a full tank of gas and an overly flirtatiou Purchase process was pretty painless other than needing to return to get car detailed and still not having a full tank of gas and an overly flirtatious salesman. More

Great Service I enjoyed working with the people at Terry Reid Hyundai and the service provided was great during the purchase of my new car. Everette was a great he I enjoyed working with the people at Terry Reid Hyundai and the service provided was great during the purchase of my new car. Everette was a great help finding what I needed and delivering the right vehicle. More

Best Ever The people at Terry Reid Hyundai make all the difference - my favorite dealership ever, of any make, anywhere. The dealership is not near me, or my d The people at Terry Reid Hyundai make all the difference - my favorite dealership ever, of any make, anywhere. The dealership is not near me, or my daily activities - in other words it is not convenient for me to go there - and yet I go well out of my way to see the people at Terry Reid Hyundai whenever I need anything. They have a customer for life. Matt Laughridge and Autumn Baker are rock-stars of the car-buying experience. More

Dishonest dealership Went there to purchase a car, sales manager Ilan gave us one price on Thursday and on Saturday it was 4000 dollars more. Save your time because they a Went there to purchase a car, sales manager Ilan gave us one price on Thursday and on Saturday it was 4000 dollars more. Save your time because they are not thinking about yours. Very bad customer service. More