Terry Reid Hyundai

JR is the best very polite. JR is the most polite salesman and will certainly do business with him again. tR better be glad they have a Sales Rep like JR as he is awesome. JR is the most polite salesman and will certainly do business with him again. tR better be glad they have a Sales Rep like JR as he is awesome. More

best vehicle purchaseing experiance ever My experience with this dealership was one of professionalism at its best, John Rutledge (J R) was my sales person and greeted myself and my wife with My experience with this dealership was one of professionalism at its best, John Rutledge (J R) was my sales person and greeted myself and my wife with a handshake and a smile and helped us find the vehicle that was right for us and within the payment range that was required to keep us happy. The entire staff has been very helpful with everything we have needed and J R has went out of his way to make sure that we were happy with our purchase. the service department is at the top of there game when it comes to helping the customer and ill go as far as to say that dealing with J R was like purchasing a vehicle from an old friend. More

When All said and done I was super happy Below you can read my review on one of the salesmen there I would still recommend to avoid like the plague. How ever after reading this review they re Below you can read my review on one of the salesmen there I would still recommend to avoid like the plague. How ever after reading this review they reached out to me and I gave them a second chance. I am so glad I did. After buy a car there over a year ago I figured they changed management and everything was crappy. That is so not the case I had just stumbled on one bad apple. They are an amazing dealer ship that went above and beyond to make sure I was happy they have kept me in the loop with everything from service on our other 3 cars we bring there or my new car that I found a tine imperfection on when I got home! I love my car and what is even better is Rick and Ariana have maintained me as a customer for life. I will be buying my next car in about a year from them as well as replacing our truck by years end with them! Thank you sooo much for all everyone did for us on this AMAZING team! I had the worst experience with JR of all the Hyundai dealer in a 60 mile radius. We came in twice to look at cars and the first time he basically blew us off and we left without a price of the car we where looking at. I then decided to give him a second chance and he flat out told us he would not help us unless we where buying today and told us buying customer are worth his time, because we where shopping around we where not worth the time of day. Sad thing is we would have gone and gotten our down payment if he had given us the help we wanted. When we attempted to leave he chased us down and had another persons plate from a trade in and told us this is why people come here to get deals and then started to argue with my husband. More

Worst Sales Person Ever I went to another dealership before I went to this dealership and here is the reply I got back from one of their salesman. I hope Joey at least did I went to another dealership before I went to this dealership and here is the reply I got back from one of their salesman. I hope Joey at least did at little work to earn a deal...I obviously didn't make at dime for the time I spent trying to help. Not a lot I can do when people waste my time and then then go elsewhere. Enjoy the Traverse. Needless to say, I would not recommend this salesman at all. Provides potential customers answers to questions should be their job but apparently he doesnt think so his name was Jay so beware! Dont ask any questions unless you go to him! More

Thanks for wasting my time Miles Sales guy Miles told me one thing over the phone, but it was a completely different story when I arrived. I feel as though they played the "yes game" Sales guy Miles told me one thing over the phone, but it was a completely different story when I arrived. I feel as though they played the "yes game" to get me into the building. Oh well, you guys just lost a potential customer. More

cust service went to dealer and had very poor service, as just pulled car up and gave no info about car and justed stated better than kia. did not follow up w/ us went to dealer and had very poor service, as just pulled car up and gave no info about car and justed stated better than kia. did not follow up w/ us and sent me to another salesperson then called and gave some astronomical mnthly payment . we went to another dealer got the pymts we wantd , so we were pretty mych blown off by terry reid salespersons. they di d not want to take the time to help us. would not recomend to purchase a car from More

sstancil In all my car purchases, terry Reid Hyundai is the only dealership that care about their customers. They text or email me all the time to see how I a In all my car purchases, terry Reid Hyundai is the only dealership that care about their customers. They text or email me all the time to see how I am and if I am enjoying my car. I wish everyone would go see terry Reid Hyundai before they go anywhere else. Exceptional customer service. I think Jay Watts should be the salesman of the year and salesman of the year nationwide. More

Excellent service experience Initially, I took my Lexus in for an oil change, and was delighted with the personnel.and the amenities offered in their customer lounge. A month lat Initially, I took my Lexus in for an oil change, and was delighted with the personnel.and the amenities offered in their customer lounge. A month later, my Lexus needed a service and I checked with the service department to see if they could do it for me. To my delight, they did, and I was thrilled with the timely manner in which this was completed. While Lexus offers a vehicle to use during your vehicle down time, you still have to drive there, wait for your technician (even with your appointment), and wait for a vehicle. The service is usually an all day affair, and then you drive back to pick up your vehicle. It is a hassle. At Terry Reid, my vehicle was finished in 90 minutes. I had coffee, a muffin, and caught up on emails. A very pleasant experience, and half the cost of Lexus. My car is in perfect order. I plan on taking all of the vehicles in our family to this dealership from now on. More

Best car buying experience we've ever had!! If you're looking to buy a new car Terry Ried Hyundai is the place to go. Everyone is so friendly and helpful, from the sales people to financing. No If you're looking to buy a new car Terry Ried Hyundai is the place to go. Everyone is so friendly and helpful, from the sales people to financing. No pressure or haggling, we told Jay what we wanted and how much we were willing to spend and he made it happen. More

Great dealership Over the past year, I have purchased 2 new and one used car at Terry Reid Hyundai. To keep it short, Terry Reid is the only dealership for me and my Over the past year, I have purchased 2 new and one used car at Terry Reid Hyundai. To keep it short, Terry Reid is the only dealership for me and my family. The sales team is professional and not pushy , as at another dealer here in Cartersville where we have bought cars in the past. The service department is first rate , as is the parts department. What sets this dealership apart from others, is that I get treated almost as a family member of every one. All the staff welcomes you and removes any anxiety you might have. My questions were answered in a straightforward and pleasant manner. More