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Terryville Chevrolet - Service Center

Terryville, CT

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310 Reviews

310 Reviews of Terryville Chevrolet - Service Center

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November 18, 2021

When I called for the appointment to schedule an oil change, I mentioned having the AC compressor recently replaced and how the engine light came on. The person on the phone said they would check to see More

by peeps0508
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Korngiebel
Nov 22, 2021 -

Terryville Chevrolet responded

Hello, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Randy, randyl@terryvillechevrolet.com

July 28, 2020

Worst customer service I’ve ever seen at a dealership, hung up on me when I was asking about my warrantee and charged for my free oil change. Had my car for like 3 months now, it was not checked before le More

by Codymit
Recommend Dealer
No
Employees Worked With
Harry Ranney, Don Nenninger, Rick Korngiebel
Jul 31, 2020 -

Terryville Chevrolet responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns. Regards, Your Friends at Terryville Chevrolet

June 30, 2020

The best customer service I ever had, I brought the The best customer service I ever had, I brought the truck on Monday morning by the end of the day the truck was serviced, Backup camera was installe More

by SEJDISEJDARASI
Recommend Dealer
Yes
Employees Worked With
Gwen 5 stars, James woods ,5 stars, Katlyn Godin, John Giansanti, Don Nenninger, Rick Korngiebel, Jeffrey Berlant
Jul 06, 2020 -

Terryville Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Your Friends at Terryville Chevrolet

June 30, 2020

The service department went above and beyond what I thought they would do to fix the problem with my car. Don and Randy did a superb job to get the part they needed and got my car out the door the next More

by gtimek
Recommend Dealer
Yes
Employees Worked With
Randy in the service department , Don Nenninger
Jul 06, 2020 -

Terryville Chevrolet responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Terryville Chevrolet team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Regards, Your Friends at Terryville Chevrolet

June 29, 2020

Went for oil change and while outside in parking lot two salesmen had asked us if they could help us. They were very nice men. Don in service is always very pleasant also. The man who took our car in was al More

by DDTP0613
Recommend Dealer
Yes
Employees Worked With
Don Nenninger, Rick Korngiebel
Jul 01, 2020 -

Terryville Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Your Friends at Terryville Chevrolet

June 26, 2020

Very friendly and good communication, I would recommend to friends and family. I felt very safe when picking up the my car, everyone was wearing a mask. More

by SUCITYSU70
Recommend Dealer
Yes
Employees Worked With
Don Nenninger, Rick Korngiebel
Jun 30, 2020 -

Terryville Chevrolet responded

We cannot thank you enough for your wonderful review of Terryville Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Your Friends at Terryville Chevrolet

June 26, 2020

Quick service and all problems resolved! I originally came in for an oil change. I also asked if they could fix a broken clip on my bumper that had broken. They fixed it without any problem. More

by katie85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nenninger
Jun 30, 2020 -

Terryville Chevrolet responded

Katie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Your Friends at Terryville Chevrolet

June 26, 2020

Service is GREAT!! Don has always been my guy at the dealership, I work with when I want a pain free experience to get what I need accomplished in a timely fashion and h More

by justins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy , Don Nenninger
Jun 30, 2020 -

Terryville Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Your Friends at Terryville Chevrolet

June 26, 2020

General maintenance Satisfied with experience over the years both with service dept. and sales wish to continue doing business. Hours are good and transportation if need More

by mesandshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Giansanti, Don Nenninger, Rick Korngiebel
Jun 30, 2020 -

Terryville Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Terryville Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Your Friends at Terryville Chevrolet

June 22, 2020

Perfect surprise! I had my car in for detailing; free on the Platinum plan. I was very pleased that they took the initiative to look at my oil percentage, changed my oi More

by CYNTHIA.BOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen was particularly thoughtful., Don Nenninger
Jun 22, 2020 -

Terryville Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Your Friends at Terryville Chevrolet

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