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Terryville Chevrolet
Terryville, CT
Customer Service
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
924 Reviews of Terryville Chevrolet
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July 27, 2020
"Worst customer service I’ve ever seen at a dealership,..."
- CodymitWorst customer service I’ve ever seen at a dealership, hung up on me when I was asking about my warrantee and charged for my free oil change. Had my car for like 3 months now, it was not checked before leaving the lot, had to get new breaks for it, the check engine light keeps going on and off, but got turned away when I drove all the way there for my service appointment. Disgusting people and how they treat you. Only time they will show any kind of care is when you HAVNT bought the car yet...
Read MoreEmployees Worked With
Rick Korngiebel
Don Nenninger
Harry Ranney
Helpful June 30, 2020
"The best customer service I ever had, I brought the..."
- SEJDISEJDARASI
Verified CustomerThe best customer service I ever had, I brought the truck on Monday morning by the end of the day the truck was serviced, Backup camera was installed backup alarm was installed truck was serviced I recommend Terrevile Chevrolet to everyone go there you'll see it yourself the best customer service ever
Read MoreEmployees Worked With
Rick Korngiebel
Don Nenninger
John Giansanti
Jeffrey Berlant
Katlyn Godin
Other Employees :
Gwen 5 stars, James woods ,5 stars
June 30, 2020
"On our way up there to the dealership and Terryville..."
- gto64274On our way up there to the dealership and Terryville Connecticut my wife and I were very much looking forward to the vehicle that we saw listed online. I liked the price I had seen and was looking forward to learning more about it. When we arrived, my wife and I looked around I saw a few of the vehicles that we were interested in. I went inside and approached the salesman whose name was Mitch and he was extremely friendly and very pleasing to us. He brought the vehicle we had described to him that we saw. He did not rush us. I looked over everything I wanted to see and eventually we took it out for a ride a test ride. We were sold on it, no pressure. Brought it home that very same day with the assurance of a sound vehicle and a responsible dealership that took pride in what they do.
Read MoreEmployees Worked With
Mitch Lawrence
John Giansanti
June 30, 2020
"The service department went above and beyond what I..."
- gtimekThe service department went above and beyond what I thought they would do to fix the problem with my car. Don and Randy did a superb job to get the part they needed and got my car out the door the next day.Thank-you very much Gary. Timek
Read MoreEmployees Worked With
Don Nenninger
Other Employees :
Randy in the service department
June 30, 2020
"The salesperson was very personable he was informative..."
- rzalaskiThe salesperson was very personable he was informative and knowledgeable. He assistedy wife and I in the complete process. The finance person was also helpful and informative. I must also say that the general manager was very helpful in moving the process along quickly. Overall it was an enjoyable experience
Read MoreEmployees Worked With
Bob Dimeo
John Giansanti
Jeffrey Berlant
June 30, 2020
"Sales"
- GWGRIFFIN21Corinne was very helpful and professional. This is the second vehicle I have bought from Terryville Chevrolet. Very pleased with the sales and service. I look forward to more great service and interacting with Corinne.
Read MoreEmployees Worked With
Corinne
June 29, 2020
"Went for oil change and while outside in parking lot two..."
- DDTP0613Went for oil change and while outside in parking lot two salesmen had asked us if they could help us. They were very nice men. Don in service is always very pleasant also. The man who took our car in was also very nice.
Read MoreEmployees Worked With
Rick Korngiebel
Don Nenninger
June 28, 2020
"This is my 3rd car from Terryville Chevy - best service..."
- LIZ.SWENTONThis is my 3rd car from Terryville Chevy - best service and friendly staff. They always make the process so easy, which can be tricky with MA registration.
Read MoreEmployees Worked With
Bob Dimeo
John Giansanti
June 26, 2020
"My 3rd time buying a vehicle from Terryville Chevrolet...."
- denalilleyMy 3rd time buying a vehicle from Terryville Chevrolet. My experience again was completely happy with everything. From my awesome sales guy Bob to my equally awesome finance guy John. You guys have made me a customer for life. Thank you for my amazing new truck. 2 snaps for you all ⭐️⭐️⭐️⭐️⭐️
Read MoreEmployees Worked With
Bob Dimeo
John Giansanti
