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Terryville Chevrolet - Service Center

Terryville, CT

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310 Reviews

310 Reviews of Terryville Chevrolet - Service Center

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December 06, 2019

SERVICE VERY FRIENDLY ATMOSPHERE THE SERVICE MANAGER EXPLAINED EVERYTHING SO I WOULD UNDERSTAND WHAT NEEDED TO BE DONE AND HOW MUCH IT WOULD COST. IT WAS A GO More

by DIMEOLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dimeo, Rich Godlewski, Steven Burke
Dec 09, 2019 -

Terryville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Your Friends at Terryville Chevrolet

December 05, 2019

Very convenient I dropped my vehicle off overnight for warranty service and received a call the first thing next morning informing me that the service was complete. D More

by rperun14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nenninger
Dec 05, 2019 -

Terryville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Your Friends at Terryville Chevrolet

December 05, 2019

Unorganized my truck was in the shop for 3 days for something that probably should have only taken 1 day. If they were more organized they would have structured More

by Couldbebetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Nenninger
Dec 19, 2019 -

Terryville Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Your Friends at Terryville Chevrolet

November 24, 2019

Great The visit at Terryville chevy is always an easy experience. Service dept always in my opinion goes above and beyond. I just hope i am able to find More

by DEANDAG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt service
Nov 25, 2019 -

Terryville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Your Friends at Terryville Chevrolet

November 24, 2019

Great experience!! service on my 2013 suburban for broken door handle and new brakes. Loaner car. Need for an oxygen sensor when MIL light came on. Service was fast a More

by wdewkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nenninger
Nov 24, 2019 -

Terryville Chevrolet responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Regards, Your Friends at Terryville Chevrolet

November 20, 2019

service I received fast friendly service. My car was serviced while I enjoyed a cup of coffee and watched tv. My car seems to be running fine now. Thank you. More

by GRAMMYM38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nenninger
Nov 21, 2019 -

Terryville Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Your Friends at Terryville Chevrolet

November 20, 2019

Fast and friendly..great service Great service and friendly people..waiting are is great....they take very good care of my vehicle!! !the only problem I have is I asked the cashier i More

by TAMMIEOUELLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Korngiebel
Nov 21, 2019 -

Terryville Chevrolet responded

Thank you so much for taking the time to write this review! our team is great with people and focuses on what the customers’ needs are. They will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions, please come back in to visit! Regards, Your Friends at Terryville Chevrolet

November 15, 2019

Very quick service. In and out very quickly. Great service staff. Very satisfied.have bought accessories with great prices and knowledgeable staff to assist and all my qu More

by BEACHCOMBER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dimeo, Meg Haviland
Nov 17, 2019 -

Terryville Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Your Friends at Terryville Chevrolet

November 12, 2019

Routine Service Call. The appointment I made was right on time. The service was performed to my satisfaction. I would recommend Terryville Chevrolet to all my friends and More

by anthony.bergantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Korngiebel
Nov 12, 2019 -

Terryville Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Regards, Your Friends at Terryville Chevrolet

November 08, 2019

Mass confusion Was told loaner vehicle would be available for recall and services that would take most of the day. Called the night before told all set arrived next More

by DEBBIET4858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Bob Dimeo, Harry Ranney, Chris Gagliardo, Meg Haviland, Franco Passafiume, David Robinson, Brianne Hiltz, Davey Jones, Katlyn Godin
Nov 24, 2019 -

Terryville Chevrolet responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Terryville Chevrolet. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Regards, Your Friends at Terryville Chevrolet

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