Terryville Chevrolet - Service Center

used to be loyal GM We bought our Cadillac from Terryville Chevy. Its a nice car but we have mixed feelings about its reliability Service was prompt and courteous. We wer We bought our Cadillac from Terryville Chevy. Its a nice car but we have mixed feelings about its reliability Service was prompt and courteous. We were loyal GM until they lost their way. We might go back to GM, maybe one day More

Always a good visit Scheduled my service online, dropped off my vehicle, labeled which issues I wanted them to check out. Was ready by the end of the day,needed a new b Scheduled my service online, dropped off my vehicle, labeled which issues I wanted them to check out. Was ready by the end of the day,needed a new brake vacuum pump, they automatically did an oil change since it would have been due soon and all under warranty. Couldnt ask for a better visit. More

Wiper arm replacement Speedy service. Problem resolved. Holly helped me get on the schedule for Friday. Rain on in forecast for Sunday so getting in soon was great. Speedy service. Problem resolved. Holly helped me get on the schedule for Friday. Rain on in forecast for Sunday so getting in soon was great. More

courtious,efficient and professional I was greeted immediately upon arrival, check in was effortless, the waiting room was clean and comfortable, the work was done efficiently and check o I was greeted immediately upon arrival, check in was effortless, the waiting room was clean and comfortable, the work was done efficiently and check out was painless. More

Part of happenings They kept me informed about what was happening and explained findings easily. Made sure i knew what to do if i had problems in future . They kept me informed about what was happening and explained findings easily. Made sure i knew what to do if i had problems in future . More

First Service Very quick service and efficient. Staff was friendly and helpful no issues arose. All phone conversation where friendly and accurate. Waiting room was Very quick service and efficient. Staff was friendly and helpful no issues arose. All phone conversation where friendly and accurate. Waiting room was convenient for waiting. More

Top notch service Dealership represantatives are always friendly, respectful and professional. Gave me a car to use for free while they repaired my vehicle. The body wo Dealership represantatives are always friendly, respectful and professional. Gave me a car to use for free while they repaired my vehicle. The body work came out flawless and looked like a brand new vehicle when finished. Highly recommend their services. More

profesional work,that's most importent ! I'm Customer of Terryville Chevrolet . They do Great Job ,very friendly place . Please stop by , so you can see by yourself ! Thank you v.m. I'm Customer of Terryville Chevrolet . They do Great Job ,very friendly place . Please stop by , so you can see by yourself ! Thank you v.m. More

DISSATTISFIED CUSTOMER We purchased a used 2009 Cadi with 37000 miles on it. At time of purchase we purchased the extended warranty just in case anything was wrong with car. We purchased a used 2009 Cadi with 37000 miles on it. At time of purchase we purchased the extended warranty just in case anything was wrong with car... Had car for two weeks and noticed a hesitation Terryville replaced two tork converters and problems was still there ( oh yea and a starter because mechanic dropped starter so had to replace. Had car for another 2 2weeks but couldn't find issue was told to drive car until a dummy comes on Long story short changed two coil packs and and 2 plugs and I'm still having the same problem . I was told maybe I should bring to a Cadi dealer since there top mechanic who came for cadi can't figure it out.... Very aggravated with service department I also asked for a price to replace all the coil packs and said it would have been too expensive because ext warranty only covers what is wrong... AGAIN HAD CAR AND FROM WEEK TWO IT HAD ISSUES AND NOW I'M BEING TOLD TO TRY ANOTHER DEALER... Note: First time I brought in the service desk guy told was rambling about another cadi that had same issue and they finally just traded it in could never figure it out... As I walked out the door that day I said to my husband who heard the whole thing First the guy should of never said it and second I have hope they can fix it... OBVIOUSLY NOT...... More

Quick & easty Scheduling the appointment was easy; service personnel were great; everything went very smoothly; definitely great service all around; would absolutel Scheduling the appointment was easy; service personnel were great; everything went very smoothly; definitely great service all around; would absolutely recommend to someone looking for service or a new vehicle More