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Terryville Chevrolet - Service Center

Terryville, CT

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310 Reviews

310 Reviews of Terryville Chevrolet - Service Center

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January 27, 2019

Service was outstanding as always. I brought my Equinox in for a milage service knowing it would be expensive. After looking and checking over everything on More

by rdpetit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Judson, Jodi Oakes
Jan 28, 2019 -

Terryville Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Your Friends at Terryville Chevrolet

January 27, 2019

There’s a reason why I kee going back Not only are they my dealer, but they’re also where I go whenever I need service done. They are fast, friendly, and affordable! (Almost has the allite More

by andrew.m.landona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Oakes
Jan 28, 2019 -

Terryville Chevrolet responded

Hi Andrew! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Your Friends at Terryville Chevrolet

January 25, 2019

Poor customer service I had a 1:30 appt. and I waited 2 1/2 hrs for a scheduled oil change. The truck wasn’t taken until 45 min after my scheduled time. More

by JMCRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jodi Oakes
Jan 28, 2019 -

Terryville Chevrolet responded

JMCRO, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Your Friends at Terryville Chevrolet

January 25, 2019

Bad comunication If your going to bill someone let them know be4 they come pick up the vehicle. Oh yah and alittle better communication like call when your vehicle is More

by fireplug323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Oakes
Jan 28, 2019 -

Terryville Chevrolet responded

Thank you for the five-star rating, Fireplug! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Your Friends at Terryville Chevrolet

January 25, 2019

Always Accomodating No matter what service I need performed, when I call, they always find a way to accommodate me and get me in for service quickly.They value our time a More

by disnyrox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Judson, Don Nenninger, Jodi Oakes
Jan 28, 2019 -

Terryville Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Terryville Chevrolet

January 22, 2019

Detail They did a great job detailing my car! They even got out the dog hair that was on the back seat! The trunk was also neatly cleaned. More

by SUSIEH6166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Godlewski, Geoff Butkevich, Mike Judson, Eric Bailey, Don Nenninger, Jodi Oakes
Jan 23, 2019 -

Terryville Chevrolet responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Terryville Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Your Friends at Terryville Chevrolet

January 13, 2019

Great excellent service Service was great was given a car to drive while it was in for service. Polite friendly dealership. Always helpful to me and my husband. More

by SLEEPYHOLLOWFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Smith, Jodi Oakes
Jan 14, 2019 -

Terryville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Your Friends at Terryville Chevrolet

January 12, 2019

Absolutely horrible I brought my truck down for the dealer to perform an oil consumption test. First off I wasn’t told I had to have them perform an oil change since I al More

by RONALDRJJENNINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jodi Oakes
Jan 14, 2019 -

Terryville Chevrolet responded

Good Morning, On behalf of Terryville Chevy we apologize that you are unhappy with the your recent service visit. We would like to talk with you. Please contact our Service Manager Mike Judson to discuss at 1-860-582-7434. Best Regards, Terryville Chevy

January 12, 2019

Extremely disappointed Two week old truck check engine light on which I can deal with transmission shifting issue which I can deal with What I can’t deal with this they i More

by RALPH.MONTAGNESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Smith
Jan 14, 2019 -

Terryville Chevrolet responded

Ralph, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Regards, Your Friends at Terryville Chevrolet

January 11, 2019

Service is the best around Had an issue with the Tahoe we just bought and Amy contacted service immediately for us. Wouldn’t buy from anyone else. She makes it so easy. Eric in More

by LDONLIN0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Smith, Eric Bailey
Jan 14, 2019 -

Terryville Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Your Friends at Terryville Chevrolet

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