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Terryville Chevrolet - Service Center

Terryville, CT

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310 Reviews

310 Reviews of Terryville Chevrolet - Service Center

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September 30, 2018

Not good. My car was ready for 20 minutes and no one informed me that it was ready , I had to go to the desk and ask. More

by lionel2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jodi oaks
Oct 02, 2018 -

Terryville Chevrolet responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and we assure you we are working diligently to ensure a similar situation does not occur again in the future. Regards, Your Friends at Terryville Chevrolet

September 29, 2018

Great Technicians I had a trailer system installed on the 2016 Chevy 3500HD and the wireless camera on my 24' trailer wasn't working because the wires were separated. I More

by justins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Jodi, & Bob
Oct 02, 2018 -

Terryville Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Your Friends at Terryville Chevrolet

September 29, 2018

1st oil change and tire rotation Brought my 2018 Chevy Cruze to terryville chevy for my first maintenance. Instantly felt welcomed and was very happy with the service! Will definitely More

by Jeremiah860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service DEPT
Oct 02, 2018 -

Terryville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Your Friends at Terryville Chevrolet

September 28, 2018

As expected Dealing with service is very easy especially at Terryville chevy. You call, make appointments and show up. They call when it's done. EFFORTLESS Te More

by DEANDAG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim O'Connor
Oct 02, 2018 -

Terryville Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Your Friends at Terryville Chevrolet

September 25, 2018

Wnderful people! I love going to Terryville Chevrolet for service. The people are super, know their stuff, and you always feel respected. They are honest, do a great More

by rdpetit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just the gentleman at the service desk and I can't remember his name.
Sep 26, 2018 -

Terryville Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Frageau-GM-jimf@terryvillechevy.com

September 23, 2018

Body work completed and looks like new. No hassle check in and check out. Brought it back in a few days for a minor adjustment and again no problem. More

by ALS-LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Sep 26, 2018 -

Terryville Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Frageau-GM-jimf@terryvillechevy.com

September 22, 2018

Excellent Service from start to finish. Eric, Don, Jody, and Bob in service have been very good to my wife and I. Feel very comfortable going in for service on either our 2015 Colorado or o More

by jpelletier06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Don, Jody, Bob, Molly and Shannon Joyce.
Sep 26, 2018 -

Terryville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Frageau-GM-jimf@terryvillechevy.com

September 15, 2018

body work and computer upgrade My service was fast and perfect, that's why I only buy my cars from them. Service is always fast and service writers are always friendly , and you can More

by CIANCI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Sep 18, 2018 -

Terryville Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Frageau-GM-jimf@terryvillechevy.com

September 09, 2018

Very friendly service personnel. Don in the service department was very accommodating and welcoming.. Drive in service area was really nice. waiting area was messy and WiFi didn’t wor More

by pilotconstructionllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Neninger
Sep 13, 2018 -

Terryville Chevrolet responded

Thank you for the nice review and feedback! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Frageau-GM-jimf@terryvillechevy.com

September 09, 2018

Great service Don and bob in the service department are excellent .....very helpful. Amy in sales department has been great in helping us to understand computer sys More

by ARUBADUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don and bob in service department are great, Amy Smith
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