Terryville Chevrolet - Service Center

Fixed Chevrolet Silverado steering problem I was happy with the service done, that my problem was solved as far as I know, and that it was completed in the amount of time specified. I have a ma I was happy with the service done, that my problem was solved as far as I know, and that it was completed in the amount of time specified. I have a major problem though with the actual failure in the vehicle. My Silverado, with just over 60,000 miles, was diagnosed with needing new struts, and a steering gear box. I baby this truck, having only 60,000 miles in just over 8 years. I never take it off road, and service it constantly. With that said, either the service department fixed something that didn't need fixing, or the model year truck has a serious problem with these parts failing and it needs to be addressed. I would like to hear from Chevrolet, either thru the dealer or directly about this. Until then, I would never buy another Chevy truck knowing that this kind of failure could happen in such a short amount of time and cost the over $1700 to fix. More

Exceptional Service Everyone in the service department is an absolute pleasure to work with. I went in for a passenger side headlight to be replaced and the DEF sensor w Everyone in the service department is an absolute pleasure to work with. I went in for a passenger side headlight to be replaced and the DEF sensor was acting up which I didn't notice and Don had addressed the issue with the technician and everything was resolved in a reasonable manner of time. Thank you for almost doing whatever is necessary to get me in with very little notice and also getting the job done professionally!!! More

Best service department When you make appointment you can be sure that you will be taken care of. When you have a problem and show up no problem When you make appointment you can be sure that you will be taken care of. When you have a problem and show up no problem More

A model for other dealerships The entire team at Terryville Chevy does an outstanding job. They are fair and honest in their work. No upsales at every visit like other dealership The entire team at Terryville Chevy does an outstanding job. They are fair and honest in their work. No upsales at every visit like other dealerships. More

Timely and precise Came in for routine service, My truck was brought in on time. Staff was very friendly. The tech did his job in a professional manor. Service was done Came in for routine service, My truck was brought in on time. Staff was very friendly. The tech did his job in a professional manor. Service was done in a timely manor, and I was off and on my way. More

TIMELY MET MY EXPECTATIONS PERFECTLY I required a trailer brake controller be installed on my 2017 GMC Sierra for an unexpected weekend trip. My purchasing dealer could not get me in for I required a trailer brake controller be installed on my 2017 GMC Sierra for an unexpected weekend trip. My purchasing dealer could not get me in for the work. I called Terryville Chevrolet as I work near them . They scheduled my that week had the part I needed there ahead of time and performed the work perfectly and on time . Bob Wilson was excellent. It's nice to deal with a true auto service professional . More

Replace a part . Brought my car in for a part that was ordered. Was quick and efficient service. While waiting for my service I saw my Sales rep Amy. She always ask me Brought my car in for a part that was ordered. Was quick and efficient service. While waiting for my service I saw my Sales rep Amy. She always ask me how my car has been since I bought it. The people at Terryville Chevrolet are always friendly. More

great Do a great job on time ,friendly and courteous on time answer all question ,very knowledgeable.Have not had a bad experience at this dealership so far Do a great job on time ,friendly and courteous on time answer all question ,very knowledgeable.Have not had a bad experience at this dealership so far More

Thorough and courteous service! I have been dealing with Bob Wilson for a while now. Bob is prompt and courteous in getting back to me. Always a big help. I have been dealing with Bob Wilson for a while now. Bob is prompt and courteous in getting back to me. Always a big help. More