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Terryville Chevrolet - Service Center

Terryville, CT

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310 Reviews

310 Reviews of Terryville Chevrolet - Service Center

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June 09, 2018

Amazing Couldnt be happier with the level and quality of service. Very friendly and detailed. They made a bad experience a best experience. So happy for th More

by jaclyn_nemcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Joyce
June 03, 2018

2017 Trax 7500 mile service Everything was done to satisfaction and on-time. I have bought and serviced several cars at Terryville Chevrolet over the years and have always been c More

by KPSLEBLANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dimeo
June 03, 2018

I was very satisfied with the service and the people . I find the center very friendly and happy to help you. They always explain what they are doing and when possible show you the item they are replacing. More

by WENDYMOM20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ranney
June 02, 2018

Car blocked by Truck that won't run and car no keys. I questioned something being under extended warrantee; had the TC to fix indicated would take it up with Extended warrantee insurance company. Trun More

by slingerland1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who cares; they stink.
Jun 18, 2018 -

Terryville Chevrolet responded

Thank you for taking the time to leave us a review. First and foremost, we apologize for the inconvenience. Parking the box van in such a way that the vehicle was blocked in was absolutely an oversight. However, please note that we cannot park dealer owned vehicles that are not for sale in our inventory spaces, and they must go somewhere before they enter the shop. The parking toward the front of the lot is designated sales parking. We can assure you this was an isolated incident. We hope you will continue to consider Terryville Chevrolet in the future.

May 30, 2018

Service Dept. Went for detailing and an oil change.... Everything was as expected. The Car was immaculate... wish they would shampoo the rugs also.. But they ge More

by vivian121
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Dimeo
May 27, 2018

Inefficient 8am service appointment only to find doors were not even opened yet. Guy at service register was rude. Waiting room is not family friendly. No room at More

by asantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one greeted us by name
Jun 05, 2018 -

Terryville Chevrolet responded

WE are very sorry to hear this about your experience. We strive to make our customers completely satisfied. There is an area for changing an infant we are sorry you missed that. Also our service dept is open every morning at 730 sharp. Thanks, The #1 Sales team at Terryville Chevrolet!!!

May 21, 2018

Awesome Went over and above for my visit. Came in for a warranty repair for my overheating problem. Received a loaner for my overnight repair. When I picked u More

by JOHNENGEL43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don
May 19, 2018

OIL CHANGE AND TIRE ROTATION The service was prompt and I was on my way in 40 min. Bob and Jody in the service dept are very courteous and helpful. It is a pleasure to deal with More

by r.m.machining
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ranney
May 16, 2018

Fast quick service Had my oil changed on my vehicle and I was greated promptly and didn’t wait to long since it’s a full service oil change with tire rotation etc. every More

by BARBICYBULSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wilson
May 15, 2018

Excellent Service My Silverado truck service and detail was done very quickly and I was also very pleased with the results. I am very happy with Terryville Chevrolet. More

by nate7161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Oakes
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