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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

November 13, 2023

Hi , I use this dealership all the time . They provide excellent professional services without a hassle. The technicians or top notch and know their work. I recommend this dealership. More

by REGINALDPARKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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Nov 14, 2023 -

Texan Buick GMC responded

Reginald, we cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

November 13, 2023

Doing business with Texan GMC was super easy. The team answered all my questions and took care of the process from start to finish. More

by golmos527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Roy
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Nov 14, 2023 -

Texan Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Texan GMC Buick Team

November 13, 2023

Jessica did an amazing job as usual. whomever worker on the truck or drove the truck changed my pre set radio stations. Not sure when a oil change is why i had service done. I had to rea More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
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Nov 14, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback, Roy. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team to make sure this issue does not happen again. Please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

November 12, 2023

The service department always does an excellent job on my truck in an appropriate amount of time. Abe, Victor and Humberto are great at their jobs. Of course the service techs themselves do great sorting pro More

by CTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez, Victor Figueroa, Humberto Izaguirre
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Nov 14, 2023 -

Texan Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Texan GMC Buick's Service Department. Sincerely, The Texan GMC Buick Team

November 12, 2023

They don’t rerun your calls. They were going to let me drive away with 10 pounds of pressure in my tire. More

by frank.saye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
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Nov 14, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, Frank. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 11, 2023

Good service Good price Good help for all costumer i like the place i will buy onather trucks More

by ARTUROCASTILLO7272
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mario , Madison Spencer, Beth Patlan
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Nov 13, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience, Arturo! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

November 11, 2023

Victor and Anita were very professional and treated me as part of the gmc family. They kept me informed and updated about my vehicle and I was very grateful. Thanks so much!!! More

by wendyprevot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, anita
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Nov 13, 2023 -

Texan Buick GMC responded

Wendy, hello and thank you for this fantastic review! Family is just what you are and we are very happy that Victor and Anita made you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Texan GMC Buick Team

November 11, 2023

They resolved my issue quick and painless. They explained my part would be on back order. More

by Benita M Slate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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Nov 13, 2023 -

Texan Buick GMC responded

Thank you for your outstanding rating about our service department, Benita. We appreciate the opportunity to service your vehicle and look forward to doing so again in the future when the part comes in. Thanks for taking the time to write this review! Sincerely, The Texan GMC Buick Team

November 10, 2023

Gunner was ok. Wish he would try harder to get things done faster. My truck was there for over a month. When I was done I still had to come back to get my mirror to More

by KRISTINGARCIA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gunner
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Nov 13, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Kristin. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Texan GMC Buick Team

November 10, 2023

It was neat, very professional, the person who helped us was very respectful and knowledgeable More

by artice01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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