
Texan Dodge Chrysler Jeep Ram
Humble, TX
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522 Reviews of Texan Dodge Chrysler Jeep Ram
The service advisor, Justin, was excellent working with me to ensure I was kept up to date on the status of the repairs and the cost required for my Jeep Wrangler. I would recommend your service department me to ensure I was kept up to date on the status of the repairs and the cost required for my Jeep Wrangler. I would recommend your service department, especially Justin, to everyone needing help or service. Thank you! More
I had a great experience here. I worked close with Sam during my process. He was extremely informative and helpful throughout my time here. The process was smooth and painless and I worked close with Sam during my process. He was extremely informative and helpful throughout my time here. The process was smooth and painless and I was able to walk away with my new car. I would highly recommend going here and specifically ask for Sam. He made me feel really comfortable and not pressured about my decision. More
I am happy that I purchased a warranty for my kids jeep, but since last October I have had to use the service department 3 times. The first appointment they had my jeep for 3 months before the repairs were but since last October I have had to use the service department 3 times. The first appointment they had my jeep for 3 months before the repairs were complete. The second trip was not bad. The third time I was told that my vehicle would be inspected in 2 days and then a week and a half later it still had not been inspected. To top it off I was told that my warranty would cover the repairs and I would only pay my deductible, but when I picked up the vehicle they reversed what they told me and I ended up paying 3x my deductible. Not at all satisfied with the service department at this dealership. More