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Texan Dodge Chrysler Jeep Ram
Humble, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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527 Reviews of Texan Dodge Chrysler Jeep Ram
January 26, 2024
Francisco and the Texan team made my transaction smooth and painless. They were helpful and their sales process was straightforward. Francisco went above and beyond to ensure my satisfaction. Thanks for and painless. They were helpful and their sales process was straightforward. Francisco went above and beyond to ensure my satisfaction. Thanks for a great transaction, I’d buy from Texan and Francisco again. More
by Bc1440
Employees Worked With
Francisco Lopez
Verified CustomerDecember 05, 2023
Just wasted 3-hrs inspecting, test driving and then negotiating a price with the salesman only to get down to the brass tax of negotiations to find out this dealership has a Mandatory $1,795 "Security negotiating a price with the salesman only to get down to the brass tax of negotiations to find out this dealership has a Mandatory $1,795 "Security Tracking Module" added to EVERY USED & NEW vehicle, which they will NOT REMOVE OR TAKE OFF of their expected price recovery. So don't be fooled by any headline "Sales Prices" you see advertised. It's an old-fashioned false advertising/bait and switch scam that I naively thought dealerships had stopped doing in today's environment of price transparency; That's not the case at Texan Dodge Chrysler Jeep Ram in Humble, TX. Buyer Beware....save yourself the wasted time and frustration I went through and go somewhere else to buy a car. More
by RAC Financial Advisor
Employees Worked With
Tyler Foster
December 01, 2023
By far the best experience purchasing a new car. Gerardo, was very helpful and made sure that the process went smooth. He had us in and out very quickly. Gerardo, was very helpful and made sure that the process went smooth. He had us in and out very quickly. More
by jwsfluker
Employees Worked With
Gerardo Valle
December 01, 2023
My salesman name was James Mouton. . I told James I wanted to buy a car at $30,000. He showed me a compass that was not fullytt/tttt managers office. H e. was from Jamaica. Package . . I told James I wanted to buy a car at $30,000. He showed me a compass that was not fullytt/tttt managers office. H e. was from Jamaica. Package . I choose the 5 year warranty. I never saws the price of the car. The financial⁹manager had me sign with the price of the gap warranty for 5 yeear. on a screen. I did see the monthly prices of the car. I th ought it went up after I purchased the 5 year gap warrany..I was then given a memory key with all the information. I didn't have a working computer or printer at home. So I asked Ja m es yo print it out fir m e. When I did look at the paper work, I was shocked when I saw tge car c I st $42000. My daughter a n d her husband told me there was a 3 year warranty on the car already so I called the manager of sales and he told me I could cancel gap but my note would still be $684.00 which was way above my budget. I thanked him and I did explain to him that I had been taken by hus salesman and the financial manager was there. He told me I didn't need yo talk to the sakes manager and I told h I'm I did. He t old me to fill out a cancelation of gap paper.. I did and thanked the manager and I left.i was not told the jeep was a 4×4 that travel in the sand and in the mountains. More
by haylee12
Employees Worked With
A financial aid manager from Bahamas. , James Mouton, Obed Padilla
November 27, 2023
Great example of getting the job done. This was a spur of the moment decision and I live 2 hours away and we had another 2 hour drive to meet our children in College Station. We were onl This was a spur of the moment decision and I live 2 hours away and we had another 2 hour drive to meet our children in College Station. We were only 30 minutes behind. So all in all Logan and the loan officer (sorry I forgot his name) pushed forward and was able to get us back on the road quickly. More
by KSMTTHALLMAN
Employees Worked With
Logan Dawson, Devonte Powell
November 26, 2023
Good while there, but have difficulty reaching them with f/u questions. Difficulty reaching by phone or text at numbers given to contact them back. Do not reply to messages. f/u questions. Difficulty reaching by phone or text at numbers given to contact them back. Do not reply to messages. More
by Jeep Owner
Employees Worked With
Service
November 25, 2023
I purchased a 2022 Dodge Ram in February 2022 and the white letters started pealing and I am very dissatisfied. I will never purchase another vehicle from them again. white letters started pealing and I am very dissatisfied. I will never purchase another vehicle from them again. More
by SIMPSRL
Employees Worked With
Lee Hensley
