Texan Dodge Chrysler Jeep Ram

First of all I think Gerardo Valle should be recognized for his knowledge and taking care of customers. He was very helpful, respectful, and caring to make sure my questions was answered correctly. He knew for his knowledge and taking care of customers. He was very helpful, respectful, and caring to make sure my questions was answered correctly. He knew who to ask. He wasn’t pressuring or making me sit wondering what was going on once I found the truck I wanted. Once the numbers was worked out which didn’t take a long time, I was in financing signing. He was out getting the truck cleaned and ready. Then he went over every app needed to be downloaded and made sure they worked. He explained each app. After that we went to the truck and he went over everything there. Later on that day after I was gone. He texted to see how things was going and if I had any questions. Dealership work great and everything went smooth without any problems. It would be great if all dealerships worked this great with their customers. They gave me top dollar for my trade and made sure I got the best interest rate. It wasn’t just about them making a sale, it was about the customer getting the best deal and being happy. That is why I continue to purchase my vehicles with Texan Dodge. Their goal seem to be making repeat customers. Thank you Gerardo Valle and Texan Dodge! More

After spending $600 to fly to this dealership to look at a very specific vehicle, they tried to add a $1500 optional fee. When I refused to pay for the optional fee, they basically told me to leave. Once re a very specific vehicle, they tried to add a $1500 optional fee. When I refused to pay for the optional fee, they basically told me to leave. Once returning to the airport, I received a text saying the fee would be discounted off. The next day I provided the dealership with a deposit to hold the vehicle until I could return the following week to pick it up. The day after the deposit, I received a phone call from an egregiously rude manager named William, who told me he was not willing to honor the deposit. He told me if I wanted the vehicle I needed to drop what I was doing and head to the bank to do an instant wire transfer. I asked if this could wait until Monday (he called on a Friday afternoon and I was traveling and we had already agreed upon these terms the day prior) and he said no. I assume they had someone come in who was interested in the car and they decided to sell it out from under me regardless of the deposit already being paid. Absolutely the most unethical and egregiously arrogant dealership I have ever worked with. I would avoid this facility at all costs. More

Great service! Samuel was the BEST I’m very pleased with his customer service skills. Samuel was the BEST I’m very pleased with his customer service skills. More

Alexus and Alton were very helpful and went above and beyond to make sure that I was able to get a car that day. Thank you very much you two. beyond to make sure that I was able to get a car that day. Thank you very much you two. More

Had a recall , everything was done fast and staff were great. Will go back in the future great. Will go back in the future More

Our sales person Samuel was amazing. The staff at Texan deserves a 5 star rating. The staff at Texan deserves a 5 star rating. More

Positive and respectful service writer. Great experience. They even got me finished faster than expected. Great experience. They even got me finished faster than expected. More

Logan's very helpful. Eager to make me happy. if he wasn't able to answer a question, he would get me an answer. Overall I left happy. Eager to make me happy. if he wasn't able to answer a question, he would get me an answer. Overall I left happy. More

Very friendly and knowledgeable about your needs and your vehicle. Ask if you need anything else done. vehicle. Ask if you need anything else done. More

Helpful And knowledgeable of my needs focus and engaful over all a good place to buy your next car. over all a good place to buy your next car. More