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Texan Dodge Chrysler Jeep Ram

Humble, TX

4.4
520 Reviews

18555 Eastex Fwy

Humble, TX

77338

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520 Reviews of Texan Dodge Chrysler Jeep Ram

June 10, 2013

My sister and I were looking for a new care to replace my 2001 Sebring. Unfortunately I don't have the salesman's name, but I think it was Joe and it was his first sale to my understanding. But Tom Huberty More

by fhend2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Huberty
June 10, 2013

My wife and I were in the market for a Jeep Grand Cherokee. We shopped around a lot of dealerships before finally landing at Texan Dodge. We had the pleasure of working with Capt. Ron(NOTE: He doesn More

by RickyBrahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Captain Ron and Lonnie Gipson
June 10, 2013

Poor customer service after paperwork was signed. Very dissatisfied with the amount of follow up I had to do to ensure after purchase work was done. I received a loaner with no gas, my vehicle was not del More

by Suchthelady04
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager Darrell
May 30, 2013

I contacted sales rep Lonnie Gipson @ Texan Chrysler Jeep Dodge Ram Jeep via internet and inquired on pricing and financing on a 2013 Quad Cab Ram 1500 Express Package. Within an hour I received confirmatio More

by martinman54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Gipson
May 29, 2013

Purchased a Dodge Ram 1500, May 2013. Many to choose from. Tom Huberty spent several hrs. with us; looking & test driveing. We didnt make our decision that day, but no pressure from him. We returned a f More

by beny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom H.
May 06, 2013

I was referred to Texan Dodge by a dear friend and assured i would receive top notch service. I am thrilled to say it was by far THE MOST incredible car buying experience of my life. The professionali More

by JoCarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Cox
June 10, 2012

After recently purchasing a new camaro for my wife from another dealership I was on the hunt for a Challenger. Planet Dodge had the best prices than other dealers. Most importantly I was VERY impressed wit More

by shanthewildman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Burton
September 29, 2010

This has been the WORST DEALER i have ever dealt with. WATCH OUT PEOPLE THEY WILL SCREW YOU, HARD!!!!!!!!!!!!!!! Avoid this place at all costs. Watch your money, they will pretty much steal from you!!! Th More

by SPARKPLUG_HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AARON, DERRICK, CHESTER
Oct 04, 2010 -

Texan Dodge Chrysler Jeep Ram responded

I appreciate the time it took you to share the story of your unfortunate shopping experience a few days ago. Although we go to great lengths to hire and train good managers, we regret your unpleasant experience. Please contact our store and speak to Steven Loveless our General Manager to proceed further with your problem.

Oct 04, 2010 -

Texan Dodge Chrysler Jeep Ram responded

Thank you again for taking the time to share your story with Planet Dodge. We take every bad case extremely serious and look to resolve all the problems mention. However we are unable to continue resolving your problem due to the fact that no one that works at this store with the names mention. To fully resolve your problem please let us know where this problem happen and at which store. Thank You

August 03, 2010

I went to Planet Dodge to get my Jeep Wrangler serviced and the experienced was amazing. Planet Dodge offered a complimentary transportation for my convenience. Which was great because I needed to go home More

by pinkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember any names
Aug 17, 2010 -

Texan Dodge Chrysler Jeep Ram responded

Thank you for the great review! We always appreciate this.

September 17, 2009

Rude and pressure pressure pressure!!!!! Tried to sell me a truck for over what they were advertising it as and when I called them out on it, they tried to play the "let's say numbers and point so fast is co More

by drevojanek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin
Aug 17, 2010 -

Texan Dodge Chrysler Jeep Ram responded

I appreciate the time it took you to share the story of your unfortunate shopping experience late last year. Although we go to great lengths to hire and train good managers, we regret your unpleasant experience.

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