They asked for a refundable $500 deposit to hold a car. They said if we decided we didn’t want it, they would refund it back with 3-5 business days. That was a month ago and no one will return our calls to get the refund. I do not trust these people any longer. They used to be superb, since vroom has been involved, their whole system has changed. Buyer beware!! What ever you do, don’t ask them to hold you a car. You won’t get your money back. I have filed a complaint with the BBB. I’m waiting to hear from them.