Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,302 reviews
after appointment it took me 4 hour for just oil change and car wash, employee was trying hard to skip car wash, total waste place for car maintenance and car wash, employee was trying hard to skip car wash, total waste place for car maintenance More
Rob took care of everything. He was very personable and took the time to listen to my concerns and check to see that everything was done right. He was very personable and took the time to listen to my concerns and check to see that everything was done right. More
Since my previous Service Advisor Samantha had left. I scheduled my service 'with any available advisor's and got Robert. He was pleasant, professional and informative. I scheduled my service 'with any available advisor's and got Robert. He was pleasant, professional and informative. More
Disappointing. Parts director is rude. You don't have basic parts available. Disappointing. Parts director is rude. You don't have basic parts available. Not expect Parts director is rude. You don't have basic parts available. Disappointing. Parts director is rude. You don't have basic parts available. Not expecting you to carry every possible part. More
Rating NOT related to Robert Sweeney (service advisor), but rather the dealership's lack of basic customer centricity and where's why. I needed 2 clips for the back door seal. If you had a basic customer c but rather the dealership's lack of basic customer centricity and where's why. I needed 2 clips for the back door seal. If you had a basic customer centric focus, you would have provide the 2 clips costing you, what? ... maybe 10 cents? Instead, you wanted me to replace the entire seal, which is in perfect working order, and that after already spending $4.378. I understand the importance of closing out the year and especially having to have as little as possible parts on hand to make your books look good. I also do not expect you to carry every conceivable part, but surely you should have a door actuator readily available and not have to wait 2 days for one, even in December. More
I bought my car in for an oil change , but when I left my change oil filter light was on, they never reset the oil filter light this is the second time that this has happened. change oil filter light was on, they never reset the oil filter light this is the second time that this has happened. More



