Texas Nissan of Grapevine

They are very professional. I only waited less than 5 minutes upon arrival. Ray informed I will need to come back to have a leak fixed. I only waited less than 5 minutes upon arrival. Ray informed I will need to come back to have a leak fixed. More

Service advisors are very friendly and knowledgeable. Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed More

Outstanding experience! My daughter’s car broke down the day before, and we were in urgent need of a reliable replacement. Walid, our sales agent, went above and beyond to f My daughter’s car broke down the day before, and we were in urgent need of a reliable replacement. Walid, our sales agent, went above and beyond to find us a great car and completed the entire transaction within a day. He was professional, knowledgeable, and incredibly helpful throughout the process. We truly appreciate his efficiency and dedication. Highly recommend Walid and this dealership to anyone looking for a smooth and stress-free car-buying experience! Thank you Walid:) More

I was immediately greeted when I walked in. When I mentioned which car I was interested in, I wasn't pressured to buy a different car out of my price range. Jerrel was very kind and informative When I mentioned which car I was interested in, I wasn't pressured to buy a different car out of my price range. Jerrel was very kind and informative. More

I hate to say it, but this place has really lost its touch. The sales team is great, and I love shopping here, but the service area is another story. It used to be great. I'm not sure what happened o touch. The sales team is great, and I love shopping here, but the service area is another story. It used to be great. I'm not sure what happened over the past couple of years. They failed to rotate my tires, and I had to drive back to get it done, and they left my vehicle sitting for almost an hour before they told me it was ready. More

My experience with this location has been great the employee are very kind and care about there customers. employee are very kind and care about there customers. More

I have found the service at Texas Nissan to be prompt and efficient. They are very good at describing what they will do and always check with me if they need to do something more. They’re very good at ex and efficient. They are very good at describing what they will do and always check with me if they need to do something more. They’re very good at explaining the situation. I’ve also found them to be excellent at communicating when my car will be ready and informing me when it is in fact ready. More

Plus: People (Shawn & Leo) very pleasant & efficient. +++++ Like the service advisors a lot - make you feel special. . Quite nice! Minus: Waiting room typical (dated) and not enough seats. Nothing spe +++++ Like the service advisors a lot - make you feel special. . Quite nice! Minus: Waiting room typical (dated) and not enough seats. Nothing special. If you’re used to service waiting area and amenities at Sewell - you’ll miss it. Go look at service areas at Sewell BMW in Grapevine for the gold standard. More

This dealership has had constant and full change of staff making it impossible to develop a relationship based on trust making it impossible to develop a relationship based on trust More

Good location and friendly on walk in appointments. Had to get an oil change but was short on time but they got me in and out within half an hr Had to get an oil change but was short on time but they got me in and out within half an hr More