
Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Waiting and will update on recommending the dealership. The buying process was what I expected. I had some challenges so I knew I would not be in and out real quick. The vehicle was priced well and in g The buying process was what I expected. I had some challenges so I knew I would not be in and out real quick. The vehicle was priced well and in great condition. I have no problem with the sale portion of my experience. The My sales person was great. I will say the follow up after the sale is not good. I was supposed to get a check from them after purchase. I told them I needed it buy a certain time and was told no problem. It did not arrive by that time and I had to keep following up to see where it was in the process. They need to tuck in the back floor board carpeting of my van. I called and was told the shop would contact me to schedule it. I still have not heard from them to fix that. I had a service appointment at 8:00am it is now almost 10:30 and my car is still in service. This is for a routine oil change. My plates came in and my wife asked the service department if they could put on the front license plate. They told us we would have to buy the bracket to put it on. It is a state law in Texas to have a front LP they should be buying the bracket and mounting it. I was in the car industry for 4 years was an asst manager and ran a service department so I do not think that any of my expectations are unreasonable. I worked at 4 different dealerships and they all covered front LP brackets and our oil change services was around 30 -45 minutes when you had an appointment. DO BETTER! More
I showed up without an appointment, they immediately gave me an accurate timeline . They finished with my car 1/2 an hour early and also rotated my tires . Thanks me an accurate timeline . They finished with my car 1/2 an hour early and also rotated my tires . Thanks More