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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,056 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,056 reviews

July 09, 2025

Staff is friendly and helpful but it seems there isn’t enough staff in service department. It took 2.5 hrs for my car to be serviced with oil change, tire rotation and brake fluid change. There didn’t app More

by JPMTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your feedback about your recent service experience with us. We truly appreciate your kind words about our friendly and helpful staff - this means a great deal to our team. We understand your frustration regarding the longer wait time for your oil change, tire rotation, and brake fluid service. We recognize that 2.5 hours feels excessive for these services, especially when the service area didn't appear particularly busy. Your observation about staffing levels in our service department is valuable feedback that we take seriously. We are committed to providing efficient service while maintaining the quality you expect. Your experience highlights an area where we can improve, and we will be reviewing our staffing and scheduling processes to better serve our customers. We value your business and appreciate you choosing Texas Nissan for your automotive needs. Your feedback helps us work toward providing the excellent service experience you deserve.

July 09, 2025

Everyone was very helpful. Car was ready as promised. They did not try to oversell me anything, which would be a big turn-off for me. More

by MJOAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Tipps
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Jul 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our team being helpful and having your vehicle ready when promised. It means a great deal to know that our staff provided the straightforward service you were looking for without any pressure. Your trust in us is valued, and we look forward to continuing to serve you with the same level of genuine care in the future.

July 09, 2025

My daughter’s car had an issue with the radiator and it needed service. We knew we had an extended warranty, but couldn’t find the paperwork, so we called the dealer we bought the car at (not Texas Nissan) More

by Frankfromkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience with us, Frank. We are thrilled to hear that Ray was able to help you and your daughter when you needed it most. It sounds like there was some confusion about the extended warranty status, and we are glad Ray could locate the valid warranty information for you. We appreciate you highlighting how Ray kept you informed during the entire process and helped arrange the tow service. Your positive feedback about Ray's helpful approach means a great deal to our team. We are happy that we could turn what started as a stressful situation into a positive experience for you and your daughter.

July 07, 2025

Dropping off and picking up vehicle took a very long time. Staff member was very helpful though. More

by KATGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remeber
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Jul 15, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We understand your frustration with the lengthy wait times during both drop-off and pickup of your vehicle. We recognize that your time is valuable, and we strive to make the service process as efficient as possible. We truly appreciate your patience and are glad to hear that our staff member was able to provide you with helpful assistance during your visit. We look forward to seeing you next time.

July 04, 2025

I had a great experience. Service provider Samantha was professional, honest, and knowledgeable. She explained everything clearly and completed the work on time. I truly appre More

by MURSHEDAPARVEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that you had such a positive visit. Your kind words about Samantha truly mean a lot to us. It sounds like she provided the professional, honest, and knowledgeable service that we strive to deliver to every customer. We are pleased that she took the time to explain everything clearly and completed your service on time. Her attention to detail reflects our commitment to providing reliable and trustworthy service. We appreciate your recommendation and look forward to serving you again in the future.

July 03, 2025

The people are so nice help you to find a good deal you would like More

by huda_albayati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
manger
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Jul 14, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience. We truly appreciate your kind words about our team and their dedication to helping customers find great deals that work for them. Your feedback about our staff being helpful and nice means a lot to us. We strive to create a welcoming environment where every customer feels valued and supported throughout their car-buying journey. We look forward to serving you again in the future.

July 02, 2025

I took my car in to get my first oil change. I asked the guy about my engine air filter and I was told that they would change it. It was told to me that they forgot to reset it. I found out that More

by goodlooking170129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jul 11, 2025 -

Texas Nissan of Grapevine responded

Thank you for choosing us for your first oil change service. We understand your frustration regarding the engine air filter situation. It sounds like there was some confusion about whether the filter was actually replaced, and we take these concerns seriously. We strive to provide clear communication about all services performed on your vehicle and ensure that every task is completed as discussed. Your feedback helps us improve our service processes to better serve our customers in the future.

July 01, 2025

Very friendly and helpful. It was not busy, so there was no wait time to check in, and the work was completed in a couple of hours. More

by lindahawks
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 09, 2025 -

Texas Nissan of Grapevine responded

We are delighted to hear that you found our team very friendly and helpful! It's wonderful to know that you experienced no wait time to check in and that we were able to complete the work in a couple of hours. Your positive feedback about our service means a lot to us. We truly appreciate you taking the time to share your experience and we look forward to seeing you next time.

July 01, 2025

Samantha her is super costumer service her is amazing she has been on my t More

by ADRIAN.LOPEZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We are delighted to hear that Samantha provided you with exceptional customer service. Your positive feedback about her amazing support means a great deal to our team. We appreciate customers like you who recognize the dedication our staff puts into delivering outstanding service. We look forward to continuing to serve you with the same level of excellence in the future.

July 01, 2025

Elix was fantastic! Kind and knowledgeable! This was by far the best/easiest car buying experience I have ever had. Thanks Elix! More

by lemoyer1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elix
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Jul 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Elix provided you with such exceptional service. It sounds like his kind and knowledgeable approach made all the difference in creating a smooth and enjoyable car buying process for you. We take great pride in our team members who go above and beyond to ensure our customers have the best possible experience. Your feedback about this being your easiest car purchase ever truly means the world to us. We appreciate your trust and look forward to serving you again in the future.

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