Texas Nissan of Grapevine

Great experience! Everything went fast and smooth including financing. Great staff to deal with, I would definitely consider buying another vehicle here! Everything went fast and smooth including financing. Great staff to deal with, I would definitely consider buying another vehicle here! More

I have always had good service at this dealership. They keep my car running smoothly and always tell me what the cost is up front. They keep my car running smoothly and always tell me what the cost is up front. More

They are so nice and helpful. My car is done right the first time. They use Uber to get me back to work which I really appreciate, so fast and easy. My car is done right the first time. They use Uber to get me back to work which I really appreciate, so fast and easy. More

Walid took excellent care of me. Everyone was courteous and made sure I was comfortable. Everyone was courteous and made sure I was comfortable. More

It went well for me, the only bad thing was that they charged me a fee for using my credit card, I didn't like that. charged me a fee for using my credit card, I didn't like that. More

Good communication throughout the day. Work was completed satisfactorily and on time. They accepted coupons that were mailed to me. Work was completed satisfactorily and on time. They accepted coupons that were mailed to me. More

Made an appointment online. I was greeted immediately on the service drive. Very nice service writer, Tony. Job was done in an hour, servicing trans fluid. Very happy all around I was greeted immediately on the service drive. Very nice service writer, Tony. Job was done in an hour, servicing trans fluid. Very happy all around. More

The experience was very nice and the process ran very smoothly . Everyone was very pleasant and professional smoothly . Everyone was very pleasant and professional More

I had a great experience. Samantha was great, she made sure I was satisfied before I left. I will definitely be return for future service Samantha was great, she made sure I was satisfied before I left. I will definitely be return for future service More

Shady Business Practices & Wasted My Time I had a TERRIBLE experience at this dealership due to their misleading pricing and refusal to work with my federal credit union. The online price for the veh TERRIBLE experience at this dealership due to their misleading pricing and refusal to work with my federal credit union. The online price for the vehicle I was interested in was listed as $14,900, but when they presented the deal, the price had jumped to $17,796—which they claimed included tax, title, and license. However, the final cost somehow climbed to $19,288.67 due to additional unexplained fees. I had pre-approval from my federal credit union at a 5% interest rate, but they refused to accept my letter, instead offering to “match” my rate. After keeping me waiting for hours, they came back with an 18% interest rate and told me I’d have to figure out the financing with my credit union myself. By then, my credit union was closed, and the dealership wouldn’t accept a wire transfer or any electronic payment. They insisted and demanded a cashier’s check… we’re in the 21st century, who doesn’t do wire transfers? I arrived at 1 PM and left at 6 PM with nothing but frustration. This dealership is SHADY, DECEPTIVE , and UNPROFESSIONAL. They lure customers in with misleading pricing and then use predatory financing tactics to trap them in bad deals. Avoid this place at all costs! I worked with Elix, Kendrick, Chris and John. More