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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.3
934 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 934 reviews

January 23, 2025

My best buying experience, they gave me a really great deal package and the personal are very helpful and professional, they really know how to take care Veterans. More

by canizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Figueroa
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

We are honored by your heartfelt review and deeply appreciate the opportunity to serve a veteran. Our team is committed to providing exceptional service, and we're especially proud of our dedication to those who have served our country. Thank you for choosing our dealership and for sharing your outstanding experience. We are grateful for your service and for trusting us with your vehicle purchase.

January 23, 2025

AK, my service person, was excellent from start to finish! So professional and so polite and helpful! More

by SSTEWARD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

We are delighted to hear about AK's outstanding service and the exceptional experience you had during your visit. Team members like AK are the cornerstone of our commitment to providing professional, courteous, and helpful customer service. Thank you for taking the time to recognize AK's excellent work and for sharing your positive feedback. We appreciate customers like you who help us celebrate our team's outstanding efforts.

January 23, 2025

Samantha was extremely professional and polite. My total experience at the Nissan service centre was exceptional- mainly due to how well Samantha communicated with me throughout my vehicle service. More

by RIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

We are incredibly proud to hear about Samantha's exceptional customer service. Her professional communication and dedication to providing an outstanding customer experience truly set her apart. Your A+++++++++ rating and detailed feedback highlight exactly the kind of service we strive to deliver. Thank you for taking the time to recognize Samantha's outstanding work and for sharing such a glowing review of her performance. Employees like Samantha are the heart of our dealership, and we are fortunate to have team members who consistently go above and beyond for our customers.

January 22, 2025

Dealership has bot resolved issues and causing disruption to my schedule. Also another issue was my contract. More

by alicetx33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amod, John, and Joel
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Jan 24, 2025 -

Texas Nissan of Grapevine responded

We sincerely apologize for the inconvenience you've experienced and the disruption to your schedule. Resolving your concerns is extremely important to us, and we regret that we have not yet been able to meet your expectations. To address these issues promptly and ensure a resolution, we kindly ask that you reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. Clint will personally assist you and work towards a solution for the service and contract concerns you've mentioned. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Your satisfaction is our top priority.

January 22, 2025

Great service. Kept me updated on service. Vehicles settings not messed with. Service advisor AK very personable. More

by QUENTEN.GOLDSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

Thank you for your positive feedback about our service. We appreciate that our service advisor AK kept you informed throughout the process and maintained your vehicle's settings exactly as you expect. Our team is committed to providing transparent, personalized service that meets your specific needs. We're glad AK's personable approach enhanced your service experience, and we appreciate you taking the time to share your satisfaction.

January 22, 2025

Service was good and they hit the expected timeline and communicated on progress. Overall a decent experience. More

by jeff.sawyer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

We appreciate your positive feedback about our service. We're glad we met your expectations by completing the work within the anticipated timeline and keeping you informed about the progress. Our team is committed to providing clear communication and reliable service. Thank you for choosing our dealership and for sharing your experience.

January 22, 2025

Same like any other. ...time will tell on your work performed on the car....if it has been done well than your dealership would be a place i could recommend to others...in More

by LOCOMOCO1313
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall at the moment
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

We appreciate your honest and balanced feedback and understand that trust is earned over time. We recognize that our performance and the quality of our work will ultimately determine your long-term satisfaction. Our team is committed to delivering high-quality service and standing behind every repair and maintenance job we perform. We welcome the opportunity to demonstrate our commitment to excellence and hope to earn your full confidence through consistent, reliable service. Your perspective is important to us, and we are dedicated to meeting and exceeding your expectations. Thank you for sharing your thoughts and giving us the chance to prove our value.

January 22, 2025

personable-- professional--Knowledgeable Very helpful in all areas needing to be dealt with. Will use again! More

by rreads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wasef
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team to be personable, professional, and knowledgeable. Our goal is to provide comprehensive support to our customers, and it's great to know we met your needs effectively. We appreciate your trust in us and look forward to serving you again in the future!

January 21, 2025

Everything good but wait was terrible from told 2 and 1/2 to being alittle over 4 More

by Dhfoxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond’s tipps
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Jan 22, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear that most aspects of your visit went well, but we’re sorry about the extended wait time. We understand how valuable your time is and will work to improve our processes to make visits more efficient in the future. We appreciate your patience and hope to provide an even better experience next time.

January 21, 2025

First the car is advertised as Certified! That’s why I went after it. Then told I had to pay extra to get that certification even though it was advertised that way!! That’s False advertisemen More

by leroy2ride
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elix, Nick, Jamal. The sales manager
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Jan 23, 2025 -

Texas Nissan of Grapevine responded

We sincerely apologize for the frustrating car buying experience you encountered at our dealership. Your detailed review reveals multiple significant service failures that fall far short of the professional standards we aim to maintain. The issues you described represent a comprehensive breakdown in our sales and customer service processes. While we appreciate that your sales representative Elix performed well despite being new, the overall experience clearly did not meet our commitment to customer satisfaction. To fully address these serious concerns and ensure a thorough investigation, we invite you to contact our General Manager, Yousef Abdel-Hamid, directly at YAbdel-Hamid01@vtaig.com. Mr. Abdel-Hamid is committed to understanding the complete details of your experience and finding an appropriate resolution. Your feedback is invaluable in helping us identify and correct these significant service shortcomings. We take these issues extremely seriously and appreciate you taking the time to provide such a comprehensive account of your experience. Thank you for bringing these matters to our attention.

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