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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.3
962 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 962 reviews

December 29, 2024

You should’ve kept Joe & Mr top Han they were the very best, however the lady I had was very good customer service & nice. IF I come back I definitely want her! However it took 3 hours and that’s not acce More

by PATRICIAHUNT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name.
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Dec 30, 2024 -

Texas Nissan of Grapevine responded

We’re glad to hear that the lady who assisted you provided great customer service and made a positive impression. We also appreciate your honesty about the time it took to complete the process, and we understand how important efficiency is. We’re always working to improve, and your input helps us do so. We’d love to assist you again in the future and will make sure to prioritize your time. Thank you for your patience and for choosing us!

December 29, 2024

Very satisfied with the customer experience. My Advisor, Samantha gave me all my options, and she was very professional. More

by BQxxxxTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 30, 2024 -

Texas Nissan of Grapevine responded

Thank you for the wonderful review! We’re so glad to hear that you had a great experience and that Samantha provided you with excellent service. We truly appreciate your feedback and are happy that she could help you explore all your options in a professional manner. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

December 29, 2024

The service team was professional and courteous as always. My car was finished in a timely manner. More

by qjubilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Dec 31, 2024 -

Texas Nissan of Grapevine responded

We're so glad to hear that our service team provided professional and courteous service, and that your car was completed on time. We appreciate your trust in us and look forward to serving you again in the future!

December 27, 2024

This is the third time I have had my car here and I’m not happy with everything that has gone on Raymond. Raymond is great, but other than that I am very dissatisfied. More

by LEIAN.CUMMINS
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond
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Jan 03, 2025 -

Texas Nissan of Grapevine responded

We sincerely apologize for the ongoing dissatisfaction you’ve experienced during your visits to our service department. While we’re glad to hear that Raymond provided great service, it’s concerning to know that your overall experience did not meet your expectations. Your feedback is incredibly important to us, and we take your concerns seriously. We strive to deliver a high level of service consistently, and it’s clear that we need to address the issues that have affected your experience. To discuss your concerns in more detail and work towards a resolution, we encourage you to contact our Service Director, Clint Givens, at Cgivens@vtaig.com. Clint is committed to understanding the specifics of your situation and ensuring that any issues are appropriately addressed. Thank you for bringing this to our attention. We appreciate your feedback, and we hope to have the opportunity to improve your experience in the future.

December 27, 2024

Thanks Texas Nissan of grapevine I like to over all I can recommend my family and friend for buying car there More

by FARHATI7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Dec 27, 2024 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience at Texas Nissan of Grapevine. Your recommendation means a lot to us, and we look forward to helping your family and friends with their car-buying journey!

December 26, 2024

It’s a dealership so the service takes forever, but nice waiting room and they completed the work earlier than expected. More

by Muriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name… Samantha, maybe?
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Dec 27, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback, Muriel! We’re glad you enjoyed our waiting room and appreciate your patience. We strive to improve our service times while maintaining quality. Your input helps us continue to enhance the customer experience. Looking forward to serving you again!

December 26, 2024

Samantha was amazing. She was very professional, communicated throughout the whole process. I will definitely be back as long as she is my service advisor. More

by HSWARTZLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 27, 2024 -

Texas Nissan of Grapevine responded

Thanks! We're thrilled to hear about your great experience with Samantha. Our team strives for professionalism and clear communication, and it’s wonderful to know that Samantha made a positive impact. We look forward to seeing you again soon!

December 26, 2024

Great sales people. Never had a problem before this last visit. Went in for an oil change and after driving off the lot, realized my handicap placard was missing. More

by LAUREN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t, remember
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Jan 06, 2025 -

Texas Nissan of Grapevine responded

We are deeply sorry to hear about the misplacement of your handicap placard during your recent service visit. We understand how critical this document is and recognize the significant inconvenience this has caused you. We appreciate your long-standing positive experience with our dealership and are concerned that this incident has disrupted the trust you've placed in us. Our team takes the responsibility of safeguarding personal belongings very seriously, and we clearly fell short of our usual standards during this service. To fully address this matter and ensure we understand exactly what happened, we invite you to contact our Service Director, Clint Givens, directly at Cgivens@vtaig.com. Clint is prepared to investigate the circumstances surrounding the missing placard and work towards a resolution that restores your confidence in our service. We value your continued patronage and are committed to making this right. Thank you for bringing this to our attention and giving us the opportunity to correct our mistake.

December 25, 2024

I want to tanks Tony he has amazing costumer service, he was very clear and helpful, this is the second time he helped me on 2 months, I really appreciate him and all the employees from Texas Nissan of gra More

by PERLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony on service
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Dec 26, 2024 -

Texas Nissan of Grapevine responded

Thank you for your thoughtful review! We’re thrilled to hear that Tony provided you with clear and helpful service, and it’s wonderful to know he’s been able to assist you twice in the past two months. Your kind words about Tony and our team at Texas Nissan of Grapevine mean a lot to us. If there’s ever anything else you need, don’t hesitate to reach out. We’re always here to help!

December 24, 2024

Great dealership ver clear on pricing and willingness to explain everything is unmatched. Really good experience. More

by ranos_rav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 27, 2024 -

Texas Nissan of Grapevine responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with us. Our team is dedicated to clear communication and transparency, and it's great to know that resonated with you. We look forward to serving you again!

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