Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Although the employees are nice, the wait is ridiculous. You arrive at 10:45 for an 11 am appointment, and you’re told your car should be ready by 12. Then before you know it, you’re told the team is behind You arrive at 10:45 for an 11 am appointment, and you’re told your car should be ready by 12. Then before you know it, you’re told the team is behind and it will take an hour more. The car wasn’t ready til after 2 pm. The entire lobby was full of customers saying they would not be returning due to the same wait. More
Waited over an hour for finance person when everything should have been done before we got there. Very surprised we weren’t offered any water or coffee by our sales person while we waited. should have been done before we got there. Very surprised we weren’t offered any water or coffee by our sales person while we waited. More
I was very happy with my service. My service advisor, even looked up a warranty at another location for me and made sure that I was covered. I clearly bought a warranty that I probabl My service advisor, even looked up a warranty at another location for me and made sure that I was covered. I clearly bought a warranty that I probably didn’t need, but she went the extra mile and I didn’t even buy it from this dealership the service department here is wonderful. I truly appreciated the personal service and the text messages as well. More
Samantha made the experience painless with great communication at every step of the process I really enjoyed not having to wait to be written up. Other writers helpful when Samantha was initially bu communication at every step of the process I really enjoyed not having to wait to be written up. Other writers helpful when Samantha was initially busy with another customer that was there before me. From the Manager Clint to the porters all helpful without being annoying. It was a perfect balance without being overbearing . More



