Texas Nissan of Grapevine

Garret was extremely helpful getting me the deal I wanted. He was very straight forward and honest with me, and he worked hard at trying to get me in the payment zone I was comfortable with. Thanks to wanted. He was very straight forward and honest with me, and he worked hard at trying to get me in the payment zone I was comfortable with. Thanks to him I was able to drive off in the car that I've been wanting for forever. Really did an outstanding job, thanks again Garret! More

We were looking for a used Nissan Altima Coupe and did a search on-line and found that they had some available at Texas Nissan of Grapevine. We went over and dealt with Nathan who helped us with purchasing search on-line and found that they had some available at Texas Nissan of Grapevine. We went over and dealt with Nathan who helped us with purchasing our car. We did a 15 or 20 minute test drive, and the car drove great. It was my first experience purchasing a used car and overall it was good. This is my third Nissan car and my mother has had three herself and I know the cars a made well, which is why I comfortable purchasing used. I just wish I had taken a little more time inspecting the car, because minutes after driving the car off the lot I realized the break pedal was missing the rubber cover. (grrrr) We purchased the car on Saturday, they were closed Sunday, so on Monday when I told them the break pedal was missing, they were like "Oh Well".... Their excuse...we "lost" so much money on this deal - really??? They didnt come down one penny on the price of the car - they did throw in a $300 maintenance plan - and cleaned the HORRID cigarette smell out of the car and fixed a minor scratch on the mirror - (thankfully we requested that before we purchased the car). I guess I could have understood if it had been weeks, even days after the purchase, but the next business day? Well I guess you live and learn - used cars - what can you say. I guess they must be hurting, because the cost of the cover was $13 (our cost) - I realize it was my responsibility to check for that kind of stuff, but after hearing over and over about their "safety inspection they do on certified cars" well one would think that would have been looked at, guess not. So, if I ever purchase another used car you can bet I will know to pay more attention the next time... We dealt with Nathan and Natalie in Finance and both did a great job. Nathan came and picked up my car on Tuesday to get it cleaned up (we offered to leave it, but he said he would come get it from me, which I thought was very nice). He then brought it back to me once it was cleaned up. He also took the time to help me set up my phone with the blue tooth (really cool!) and I really appreciated that customer service. More

Josh Scalf was great. I got a price I liked and he was very helpful throughout the process. He even delivered the car to my house after it needed some minor work. very helpful throughout the process. He even delivered the car to my house after it needed some minor work. More

One of the easiest buying experiences. We got the price we wanted for our trade-in as well as for the new car. I would not hesitate to buy from them again. we wanted for our trade-in as well as for the new car. I would not hesitate to buy from them again. More

Well I went to this dealer w/o any idea of what I wanted. I just knew I wanted a new ride. After talking with Shaun and Mo, I drove a few, but Mo turns to me and says, "I have the perfect vehicle for you!" A I just knew I wanted a new ride. After talking with Shaun and Mo, I drove a few, but Mo turns to me and says, "I have the perfect vehicle for you!" And since I hadn't fallen head over heels yet for a car that I had driven, I said sure.....Lets see it! Then here comes this sharp, sexy, sleek looking car that I never imagined was in my price range. And MO WAS INSIDE!!! It was the car he had in mind for me!!! I couldn't believe it. So after a short test drive to make sure that's the one for me......I purchased a Nissian Rogue!!!! I have to admitt Mo can pickem'!!!!!! And Shaun was a real delight to work with. What a positive group of people to purchase a car from. They deserve tons of kudos! Then Elliott worked us a great finance deal as well. I can't say enough positive things about Texas Nissian of Grapevine! I plan on telling as many folks that will listen. ****Just a note. I work in Customer Service for a living. So good customer service is a huge deal to me. They had no idea that was what I do for a living....so it was interesting to be the customer and to be so well taken care of. More

I found this dealership on line and filled out a form online and got a phone call within 30 minutes! We setup an appointment and everything else went smooth from there. As soon as I got to the dealership online and got a phone call within 30 minutes! We setup an appointment and everything else went smooth from there. As soon as I got to the dealership I was greeted right out of my car. Everyone was super nice and the atmosphere is great! I I told them exactly what I was looking for and they told me about the car that I had already picked out online before I showed up so we were on the same page from. The very beginning! After we finished picking out the car we wanted and they worked with us to get exactly what we wanted like our monthly payment, get some of the interior fixed up and our down payment. We went and saw Elliot in financing and he was very helpful, explained everything to us and worked to get us a great rate. Overall the experience was great and really easy and smooth! More

The sales people were straight forward and helpful with all of our questions. Everyone from the sales to the finance department seemed to bend over backwards to make sure we were happy and comfortable with all of our questions. Everyone from the sales to the finance department seemed to bend over backwards to make sure we were happy and comfortable with our decision. Great car buying experience. More

I was primarilly shopping for specific cars the day I dropped in to look at a 2007 Nissan Versa and Josh was very helpful and patient with all the specifics it would take for me to make a deal that day. dropped in to look at a 2007 Nissan Versa and Josh was very helpful and patient with all the specifics it would take for me to make a deal that day. In the end, I didn't purchase exactly the vehicle I was looking at, because the dealership ended up making a great deal on a newer 2010 Versa Hatchback with lower miles and better interior. In the end, I'm extremely happy with the car and extremely happy with Josh's personality. I've walked away from 3 other dealerships in the past 6 months, because of the "salesman pushing" me to make a deal that I was completely uncomfortable with. Josh had a more human interest approach and didn't give off the same "used car salesman" vibes. I hope he keeps that personality in future, because I personally hate dealing with "salesmen", but I'd work with Josh again in future. Vince also made me feel very comfortable with the financing end, especially since I chose to accept higher payments for a shorter term, which means that with my driving habits, the car will probably still under warranty when it is paid off. More

Did everything over the phone from 3 hrs away and was very pleased with the service we received. I would definately buy here again and would reccommend to family and friends! very pleased with the service we received. I would definately buy here again and would reccommend to family and friends! More

Wow, I just happened to be looking for a car that I would be purchasing within the next 6 months and I happened to come across a phenomemal deal at Nissan in Grapevine. I have alot of experience at purchasi be purchasing within the next 6 months and I happened to come across a phenomemal deal at Nissan in Grapevine. I have alot of experience at purchasing vehicle's. This purchasing transaction was by far the best I have ever experienced in my entire life. The sales associates, Finance specialist, and whole team were amazing. Hat's off to Nissan in Grapevine. I highly reccomend anyone that is in need of purchasing a new or used car to stop by at Nissan in Grapevine for their purchase...Thanks to James Wiley,{sales associate}, and Elliot in finace for making this by far the quickest and smoothest transaction ever..For anyone that is looking for a new or used ride, ask for James Wiley,,,,,,,,,,,,,, Thanks guys......... Sandra Canady More