Texas Nissan of Grapevine

Garret is the best salesman i have ever met. I felt comfortable and in good hands. Will purchase future vehicles with him and recommend him!!! comfortable and in good hands. Will purchase future vehicles with him and recommend him!!! More

They both were great sales people very friendly & professional great customer service skills.....my experience with the business part turned out to not be so great...they sent a check thru that they professional great customer service skills.....my experience with the business part turned out to not be so great...they sent a check thru that they were suppose to hold.....we signed the hold form any even made a phone call the day before as we were told to do and the check was processed anyway causing a overdraft on the account.....we called and told Sean Biggs about this to this day nothing has been done about it.....now this is poor customer services.....we should be given the overdraft charge back..... More

The overall sales experience was pleasant. Garrett in finance was excellent! He took the time to explain everything in detail and answered all of our questions and concerns. Justin in service was great! finance was excellent! He took the time to explain everything in detail and answered all of our questions and concerns. Justin in service was great! He took care of some minor repairs on the vehicle that exceeded our expectations. More

We had the pleasure of working with Josh Scalf. Josh is a great listener, and selected vehicles for us to preview that clearly met our specifications. We got a great car, at a great price, and look forwar a great listener, and selected vehicles for us to preview that clearly met our specifications. We got a great car, at a great price, and look forward to working with Josh again! More

Garrett and Travis were a pleasure to work with while looking for my next car. I have rated them as "Great" in every category, save the "overall experience", where I gave a "Good" rating. I wanted to looking for my next car. I have rated them as "Great" in every category, save the "overall experience", where I gave a "Good" rating. I wanted to explain why only "Good" in the overall category: The only reason they didn't get a "Great" rating here is the length of time to finish our purchase. We arrived at around 10am, and FINALLY left in our new car at 4:15pm. That is a LONG day... I understand the tactics behind the sales sheets, cross-outs, as well as the back and forth from manager/financier to customer as a tactic to a) keep you there longer so you can't car shop elsewhere; and b) to seem like they are working the best deal for you. -- I played the game and went through all of these things and honestly, in the end - I got an awesome car, with better warranties than I would have gotten with a new car. - And with these two friendly guys, there really was NO hassle with the negotiations. Garrett and Travis were both very helpful and a full service team as far as getting us into a nice used car that we wanted. I will definitely go back to these guys for my next car, and I highly recommend them to anyone in the market for a great, top quality, certified used car! More

James was very helpful in locating the style and the price range of the used car we were looking for. He was very hlepful in the service process. He calleded to follow after the service call. I wold price range of the used car we were looking for. He was very hlepful in the service process. He calleded to follow after the service call. I wold recommend the salesperson and the dealership to family and friends. More

Garrett is the best. I got exactly what I wanted and at a price I wanted too. I got great info to help improve my credit as well a very nice dependable car. It was done very efficently and in a relaxed a price I wanted too. I got great info to help improve my credit as well a very nice dependable car. It was done very efficently and in a relaxed atmosphere. Thank you Garret and Texas Nissan. You Guys are the best. More

The customer/salesmanship relationship was excellent. Garret Elkins kept me informed and responded to my various requests for information regarding the vehicle, that I was considering purchasing. He alwa Garret Elkins kept me informed and responded to my various requests for information regarding the vehicle, that I was considering purchasing. He always returned my telephone calls. He always kept me informed of any changes regarding the availability of the vehicle. His salesmanship and positive attitude were two of the reasons my daughter and I decided to drive 200 miles to Grapevine to view the vehicle,that I was considering buying. Garret meet us at the front door, of the dealership, with a positive attitude and cheerful smile. He made sure all of our needs were meet. After inspecting and driving the vehicle, and Garret arranging for the service department to resolve a couple of problems, I decided to purchase the vehicle. One problem was not resolved, but Garret handled the repair through a Ford/Lincoln Dealership in Austin. I truly appreciated and admired his diligence. I rented a vehicle to drive up to Grapevine, which cost me $140 out of my pocket. Garret was very helpful and offered to follow my daughter over to the DFW car rental site, so she could drop off the rental vehicle, while I finished the paper work. It is hard to say a any price is "great". I rated the Quality of Work "Great" solely based on the outstanding qualities Of Garret Elkins. He is definitely an asset to the Texas Nissian of Grapevine Dealership. You are fortunate to have a young man of his qualifies working at your dealership. Other employees at the dealership were very helpful and friendly, but Garret stood out and I am glad he was my salesman. Sincerely, Martin Horan Austin, TX More

I have not purchased a car in 14 years so to say I was nervous was an understatement! When we stepped inside Texas Nissan I was put at ease with Nathan's calm personality and a cold water on a HOT Texas nervous was an understatement! When we stepped inside Texas Nissan I was put at ease with Nathan's calm personality and a cold water on a HOT Texas afternoon! We did not feel the pressure from Nathan as we did in other dealerships. He listened to what type of car we were looking for and how much we wanted to spend on it and he stayed in that range. Not once did he try to stear us to a higher priced car! We knew what we could spend and he respected that. In fact, that is the key word here...RESPECT. My husband and I felt that from the moment we met Nathan. As we were finishing up with the paperwork on our car we met others in the company and were impressed with them as well. (Misty, Julie, PJ!) It was a very positive experience and I wouldn't hesitate to go back or send friends and family Nathan's way! Thank you! More

There are a number of reasons to give glowing reports to There are a number of reasons to give glowing reports to any business that has sold you products. The number one reason for this review is we want There are a number of reasons to give glowing reports to any business that has sold you products. The number one reason for this review is we wanted to make it known to any one looking for a car dealer who would go above and beyond your normal sales- This dealer is in our view , excellent and of the highest quality. Not only on the sales floor but after we drove the car off the lot, they were still behind us backing up the sale one hundred and ten percent. When buying the car, I waited to see what caliber of service I would receive after the sale. That is in fact what separates any car dealer from the normal to the extraordinary. Texas Nissan has in every way reached that level of service for us, Extraordinary. Not only doing what they had promised they would do, but going above and beyond my expectations. They are a car dealer I would gladly tell others about and even to encourage them to look at this dealer first. The sales people were of the highest degree of earnest help and there entire focus was on wanting to make me a customer that was completely satisfied, having no regrets or concerns that were not immediately dealt with. I fact , from the moment we entered Texas Nissan, we were treated with incredible care and personal attention. Our desire to find the perfect car for us was there only concern. They were professional , caring, and in every way did not remove there influence from the sale of the vehicle until I was completely satisfied . In fact , they are still there to help me if at any time I find that necessary . Without a doubt , each and everyone that we dealt with made this car buying experience GREAT ! Texas Nissan has done Texas Proud ! More