Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My car has the sensor on for washer fluid and maybe the tires. I was told the sensors were reseted. These are still showing and I had to reset the oil change message too tires. I was told the sensors were reseted. These are still showing and I had to reset the oil change message too More
1- he is extremely unprofessional, confrontational and condescending. He definitely should not be in leadership or the face of the Service Department. condescending. He definitely should not be in leadership or the face of the Service Department. More
While my service advisor did a decent job, this dealership is awful. They are very slow to get the slightest thing done, and there is no reason to make an appointment because they always say that “ dealership is awful. They are very slow to get the slightest thing done, and there is no reason to make an appointment because they always say that “there are XX cars ahead of you so we may not get to you today”. Even though my car is under warranty, they also refuse to give me a loaner if they have to keep it over night. I have to fight with them every time to get a loaner car. They should never have to keep my car over night for an oil change or simple check engine light issue. I make an appointment to avoid this, but it doesn’t seem to matter. It is honestly the worst service department I have ever seen. More



