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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,302 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,302 reviews

November 30, 2024

Great customer service! The only thing that could use improvement is the car wash. They didn’t vacuum the inside at all. More

by TARABCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 04, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re delighted to hear that you had a great experience with our customer service. We do apologize for the car wash not meeting your expectations. We’ll be sure to review this with our team to ensure we improve on the attention to detail, including vacuuming the interior. We appreciate your input and hope to provide you with an even better experience next time! If there’s anything else we can assist you with, please let us know.

November 30, 2024

Texas Nissan was the 4th dealer with the 4th vehicle I test-drove. It was the least pleasant of the four. It was surprising I actually purchased from Texas Nissan. The truck I was interested in was pos More

by Frank Rebarchik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mason, Kendrick, Mark?, Devon
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Dec 04, 2024 -

Texas Nissan of Grapevine responded

We sincerely apologize for the disappointing experience you had with us, and we truly appreciate your honest feedback. It’s concerning to hear that we fell short in several areas, from the communication about the vehicle’s availability to the quality of our facilities and the handling of your paperwork. We strive to provide a smooth and transparent process for every customer, and it’s clear that we did not meet those standards in your case. We would like the opportunity to address your concerns directly and work toward a better resolution. Please contact our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com, so we can better understand the details of your experience and ensure we make the necessary improvements. Thank you for bringing this to our attention, and we hope to regain your trust.

November 30, 2024

They were very helpful and attentive to me. David was a big help and tried his best to get a deal for me More

by forertyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and The manager and the finance guy
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Dec 04, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We’re so glad to hear that David was able to assist you and made your experience more positive. Our team strives to be attentive and helpful, and it's great to know that David worked hard to find the best deal for you. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 29, 2024

All persons connected with this sale wanted to be sure all went well for you (the customer) even when we wanted to go over things a bunch to be sure we got it all. Loved em all. More

by seahorse2b
Service Time
Recommend Dealer
Yes
Employees Worked With
Walid, Mark, Devon
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Dec 03, 2024 -

Texas Nissan of Grapevine responded

Thank you so much for sharing your experience! We’re delighted to hear that our team took the time to ensure everything went smoothly and answered all your questions thoroughly. Providing attentive and personalized service is always our goal, and it’s wonderful to know it made a positive impact on your experience. We truly appreciate your kind words and support. If there’s anything else we can assist you with or if you have additional questions in the future, don’t hesitate to reach out. We look forward to seeing you again!

November 28, 2024

Excellent service! I buy my cars at Texas Nissan Grapevine. I get my cars serviced at Texas Nissan Grapevine. Wouldn’t go anywhere else. Been coming here for many years More

by ledlieka_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 02, 2024 -

Texas Nissan of Grapevine responded

Thank you for your amazing review and for being a loyal customer! We're thrilled to hear that you've had such a positive experience with both purchasing and servicing your vehicles with us. Your continued trust means a lot to us, and we look forward to serving you for many more years to come!

November 28, 2024

They were through in inspecting my vehicle. It felt a little long though since I was one of the first to arrive for the day and I only asked for an oil change. More

by meangreendrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 02, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We appreciate your patience during your visit, and we're glad to hear the inspection was thorough. We understand the timing could have been quicker, and we'll work on improving the efficiency of our service. We look forward to serving you again!

November 28, 2024

Lack of urgency. Lack of communication. Not welcoming, not professional. Not hospitable. Difficult to negotiate. Not very many options for cars were shown despite the More

by MARQUES.ROMANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian
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Dec 03, 2024 -

Texas Nissan of Grapevine responded

Thank you for sharing your feedback. We're truly sorry to hear about your experience, as we strive to provide excellent service to all our customers. We take your concerns seriously, and would appreciate the opportunity to address them further. Please feel free to contact our General Manager, Yousef Abdel-Hamid, at YAbdel-Hamid01@vtaig.com so we can work towards a resolution. Thank you again for bringing this to our attention.

November 27, 2024

Good service but it was slow I waited for more than 2 hours. The coffee machine was dirty you could improve it. More

by Dlugof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Dec 02, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear you received good service, though we sincerely apologize for the wait time and the condition of the coffee machine. We strive to provide a comfortable and efficient experience for all our customers, and we will certainly address these areas to ensure better service in the future. We appreciate you bringing this to our attention, and we hope to serve you again soon with an improved experience.

November 27, 2024

1 hour oil change took 4 hours. This is completely unacceptable as I would not have scheduled if known. More

by Billyabud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Dec 03, 2024 -

Texas Nissan of Grapevine responded

We apologize for the delay you experienced with your oil change. We understand how frustrating it can be when service takes longer than expected. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com, so we can address your concerns and ensure a better experience moving forward. Thank you for bringing this to our attention.

November 26, 2024

I made an appointment a full day in advance to change a single tire. I showed up on time, and it took 20 minutes for someone to check me in to my appointment. It then took an additional 4 hours for them to More

by dssmith12597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Dec 02, 2024 -

Texas Nissan of Grapevine responded

Thank you for sharing your feedback, and we apologize for the long wait you experienced. We understand your time is valuable, and this is certainly not the level of service we aim to provide. Please reach out to Service Director Clint Givens at Cgivens@vtaig.com so he can look into this and ensure we address your concerns appropriately. We appreciate your patience and the opportunity to improve.

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