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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.5
498 Reviews
Call Service Center (817) 533-4244

498 Reviews of Texas Nissan of Grapevine - Service Center

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May 24, 2025

Nissan of Grapevine is the best dealership. They provide excellent service and care about their customers experiences. I have been taking my cars to them for years now. All the advisors I have More

by julie_cassara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
May 28, 2025 -

Texas Nissan of Grapevine responded

Hi Julie, thank you for your wonderful feedback! We are delighted to hear that you have consistently had positive experiences with us over the years. Our team strives to provide excellent service and care for our customers, and it’s rewarding to know that our efforts have made a lasting impression on you. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!

May 22, 2025

“Excellent customer service. Although it took almost two and a half hours to deliver, I think delivery times could be improved. Overall, very good service.” More

by valladaresoctavio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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May 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for your positive feedback! We appreciate your recognition of our customer service efforts. We understand that delivery times are important, and we are continuously looking for ways to enhance our efficiency in that area. Your input is valuable to us, and we are glad to hear that overall, you had a very good experience. We look forward to serving you again!

May 21, 2025

Always professional and courteous it’s always a pleasure to come to this dealership my favorite! More

by OLETHIA.MACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
May 22, 2025 -

Texas Nissan of Grapevine responded

Thank you, Olethia, for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that your experiences with us have been consistently positive. Our team strives to provide professional and courteous service, and it’s rewarding to know that we have made a lasting impression. We look forward to welcoming you back to the dealership for your next visit!

May 17, 2025

Great service and no waste of time They treat the customer like VIP Great coffee and clean washroom More

by SHAHID1997
Recommend Dealer
Yes
Employees Worked With
A TOMLIN
Report | Print
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Shahid! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our service. It’s our priority to treat every customer like a VIP, and we’re glad you enjoyed our coffee and facilities. Your support means a lot to us, and we look forward to welcoming you back soon!

May 17, 2025

Texas Nissan Grapevine has improved their maintenance department tremendously. Provide great customer service and Payment options through Sunbit. More

by HILL8337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have noticed the improvements in our maintenance department and that our customer service met your expectations. We strive to offer flexible payment options through Sunbit to make the process as convenient as possible for our valued customers. We look forward to serving you again in the future!

May 17, 2025

Get things done quick and efficient as possible. Friendly service provider and very helpful. Nice coffee machine More

by Daylon Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Daylon, for your wonderful feedback! We are thrilled to hear that you experienced quick and efficient service from our team. Providing a friendly atmosphere and helpful assistance is very important to us, and we're glad you enjoyed our coffee machine as well. We appreciate your support and look forward to serving you again in the future!

May 16, 2025

Sam made the service wonderful. She is very knowledgeable and friendly. I will be back More

by SHELIAJSLTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you, Shelia, for your wonderful feedback! We are thrilled to hear that Sam provided you with exceptional service and that her knowledge and friendly approach made a positive impression. We look forward to welcoming you back soon!

May 15, 2025

It was great, dropped my car off and she took care of my needs She was terrific More

by OUKSIG2
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
May 19, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We are thrilled to hear that your experience was positive and that our team was able to meet your needs effectively. Providing excellent service is our top priority, and your kind words affirm our efforts. We look forward to serving you again in the future!

May 15, 2025

Thanks much for your excellent customer service. A special thanks to service advisor, Samantha Seyavong. More

by RONWILLIAMS873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Seyavong
Report | Print
May 16, 2025 -

Texas Nissan of Grapevine responded

Hi Ron, thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words about our customer service, and we will make sure to pass along your special thanks to Samantha. It’s our goal to provide exceptional service, and we’re thrilled to hear that we met your expectations. We look forward to serving you next time!

May 15, 2025

Excellent service! No wait! Great explanations and timely follow through by my service agent. Thank you! More

by aegalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Tomlin
Report | Print
May 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We are thrilled to hear about your positive experience with our service. Our team strives to provide efficient and clear communication, and it's great to know that we met your expectations. We appreciate your feedback and support!

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