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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.5
397 Reviews
Call Service Center (817) 533-4244

397 Reviews of Texas Nissan of Grapevine - Service Center

Sort by
February 22, 2025

Service was very fast. Advisor was very helpful And had great communication. That’s all I got. More

by WESLEY_RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Feb 24, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that you received fast service and excellent communication from your advisor. We appreciate your feedback and look forward to assisting you again in the future!

February 22, 2025

Our service advisor, Samantha, was very helpful. She seemed very knowledgeable about wahat should be done. Everything went smoothly. More

by scp527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Feb 24, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear Samantha provided helpful and knowledgeable service. It's great to know everything went smoothly, and we look forward to assisting you again in the future!

February 22, 2025

Nissan of Grapevine has excellent customer service with knowledgeable and friendly service representatives. I highly recommend them. More

by hehaynes2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Feb 24, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words and recommendation! We're delighted to hear that you had an excellent experience with our knowledgeable and friendly service team. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

February 22, 2025

Samantha is so professional, and always take care of my car needs. Thanks Samantha for all your help. More

by MSALICIAAGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Feb 24, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We’re thrilled to hear that Samantha has been able to take such great care of your car needs. We’ll be sure to share your feedback with her! If you need anything else, don’t hesitate to reach out.

February 20, 2025

They did take my concern and did resolve the issue their best so far and they were in contact to if there any issue after that. More

by Nagendrareddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Feb 24, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We’re pleased to hear that we were able to address your concern and resolve the issue to your satisfaction. Maintaining open communication and ensuring that any potential concerns are followed up on is very important to us. We appreciate your feedback and look forward to continuing to provide great service in the future.

February 19, 2025

Easy process and clean place to wait for your car. i walked in and had no appointment but took care of me while they were busy More

by bjanza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Feb 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with us, even without an appointment. We always strive to make the process as easy and efficient as possible for our customers. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!

February 19, 2025

Jessica was a great communicator, it was a very positive experience having my car serviced. More

by Ali123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Feb 20, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're delighted to hear that Jessica provided excellent communication and made your service experience a positive one. We appreciate your trust in us and look forward to assisting you again in the future!

February 18, 2025

My trip this time around was fantastic. The last time not so much. Samantha did a great job More

by SARTORIUSKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thank you for giving us another chance! We're glad to hear that this visit was fantastic and that Samantha took great care of you. We appreciate your feedback and look forward to providing you with great experiences in the future!

February 16, 2025

Very fair and honest. They were able to get to my car quickly and completed in a very short time. More

by LEGACYBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Feb 19, 2025 -

Texas Nissan of Grapevine responded

Thanks! We're thrilled to hear you had a great experience with our quick and honest service. Your satisfaction is our top priority, and we appreciate your positive feedback!

February 16, 2025

Pretty good with communication about what service needed to be done on my truck. Unfortunately their car wash was not working. More

by COACHPEDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Feb 18, 2025 -

Texas Nissan of Grapevine responded

Thanks for your feedback! We're glad to hear you appreciated our communication. We’re currently addressing the car wash issue and hope to have it back up and running soon. Your experience matters to us, and we look forward to serving you even better next time!

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