Back

Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.5
460 Reviews

460 Reviews of Texas Nissan of Grapevine - Service Center

Sort by
March 07, 2025

Great service was extended last visit. Samantha was great and very helpful and attentive. I look forward to working with her again. More

by Jeanine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 11, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words about your recent visit. We are thrilled to hear that Samantha provided you with great service and was attentive to your needs. We look forward to welcoming you back soon and continuing to provide you with excellent service.

March 07, 2025

I made an appointment online and my service advisor meet me as I arrived. The service was done while I waited, and was completed as promised. Very friendly staff. More

by MARKAFSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 11, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We are glad to hear that your appointment went smoothly and that our staff provided friendly service. We strive to meet our customers' expectations and appreciate your feedback.

March 06, 2025

I love this dealership. I've purchased at least eight cars from here,their maintenance department,keeps me coming back to this dealership. More

by pamelakholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Clinton
Mar 07, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We are thrilled to hear that you love our dealership and appreciate your loyalty over the years. Our maintenance department is dedicated to providing excellent service, and we look forward to continuing to meet your automotive needs.

March 05, 2025

Joel was great to work with, listened well, helped to accommodate our needs and wants. The waiting time was very long. More

by KARENDEAKIN
Recommend Dealer
Yes
Employees Worked With
Joel and Nick
Mar 06, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We appreciate your kind words about Joel and are sorry to hear about the long waiting time. Your experience is important to us, and we will address this issue internally. We look forward to seeing you again next time!

March 04, 2025

Samantha was wonderful, she kept me informed on the status of my car, and got me out of there much quicker than expected More

by DINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 06, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words about Samantha. We are thrilled to hear that she kept you informed and expedited your service. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 04, 2025

Tony was wonderful. He is very gracious and understanding of my issues and willing to do his best for me. I appreciate his service. More

by sg6409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wasef
Mar 06, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words about Tony. We are glad to hear that he was gracious and understanding of your issues, and that he did his best to assist you. Your appreciation of his service means a lot to us and we look forward to seeing you again next time!

March 03, 2025

Excellent service! I was able to get right in, they promptly looked at my car and called me and it was ready quickly …and even washed! More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
Mar 05, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We are thrilled to hear that you experienced excellent service and that your car was ready quickly and washed to your satisfaction. We strive to provide prompt and efficient service to all our customers and we look forward to seeing you next time!

March 02, 2025

Great service ! Friendly people ! Explained everything that needed to be done ! Much appreciated! Thank you! More

by larryringram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 03, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words! We're so glad to hear you had a great experience with our friendly team and that everything was thoroughly explained. We truly appreciate your feedback and look forward to serving you again!

February 28, 2025

Great service advisor and service. Everyone was very professional, Informative and nice. Thank you For everything. More

by MARYSHERROD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemmond Gannon
Mar 04, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words about our service. We are thrilled to hear that you found our service advisor and team to be professional, informative, and nice. Your satisfaction is our priority, and we appreciate your feedback.

February 28, 2025

Samantha provided exceptional service! She was both friendly and highly informative, ensuring I was kept updated throughout the process. She had my vehicle ready the same day. I am thoroug More

by YAZMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Seyavong
Mar 04, 2025 -

Texas Nissan of Grapevine responded

Thank you for your kind words about Samantha's exceptional service. We are thrilled to hear that she was friendly and informative, keeping you updated throughout the process. It's great to know that your vehicle was ready the same day and that you are thoroughly impressed. We look forward to continuing to serve your automotive needs.

...
18
...