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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.5
487 Reviews

487 Reviews of Texas Nissan of Grapevine - Service Center

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June 27, 2025

They did what I needed and in the Time they promised. thank you very much More

by cthei72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
June 27, 2025

I was really taken good care by Ray he got me quote in a timely manner. I need to have my CVT serviced and I know where going to get it serviced! More

by derek.smith806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
June 26, 2025

Service was excellent. Samantha Seyavong was respectful, customer centric, fantastic customer svc, pleasant, humorous. Knowledgeable of needs of customer. Great listener t More

by mdjay01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Seyavong
Jun 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your wonderful experience! We're delighted to hear that Samantha provided respectful, customer-focused, and knowledgeable service with a pleasant and humorous touch. It’s great to know she was a great listener and made such a positive impact. We truly appreciate your feedback and agree—she is a fantastic asset to our team!

June 26, 2025

Samantha was very helpful and took ownership of helping us even though they had no record of our appointment. More

by JLILLY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Jun 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're glad to hear that Samantha was very helpful and took ownership of assisting you, even without a record of your appointment. It’s great to know she was able to support you and ensure your visit went smoothly. We appreciate your feedback and look forward to serving you again!

June 26, 2025

Efficient, quick service, great communication, personable It's easy to schedule service online. I really like the dealership and service department. More

by ANGELAB1013
Recommend Dealer
Yes
Employees Worked With
Janice
Jun 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We're happy to hear that our service was efficient, quick, and supported by great communication. It’s great to know you find scheduling online easy and enjoy your experience with both our dealership and service department. We appreciate your kind words and look forward to assisting you again!

June 26, 2025

Scheduling the appt was easy. The communication all the way through the process was excellent. More

by BDONALDSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice
Jun 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're glad to hear that scheduling your appointment was easy and that communication throughout the process was excellent. We appreciate your kind words and look forward to assisting you again!

June 25, 2025

Brian was great and made sure all my concerns were addressed and that I was well taken care of More

by DAVIESFAMILY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 26, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We’re glad to hear that Brian took the time to address all your concerns and ensured you felt well cared for. We appreciate your feedback and are here whenever you need assistance!

June 25, 2025

Very professional and helpful. Seemed truly honest and performed tasks well and in a good amount of time. More

by HANER_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Jun 27, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to leave a review! We're delighted to hear that you found our team professional, helpful, and honest, and that your service was completed efficiently. We appreciate your feedback and look forward to assisting you again!

June 24, 2025

Courtesy and kind and pricy and a bit of a distance from home to visit. More

by SilverRope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman who greeted me
Jun 25, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We're glad to hear you experienced our courteous service. We understand the distance can be challenging and appreciate your thoughts on pricing. Your insights help us improve and serve you better in the future!

June 24, 2025

Folks sitting in the windowed office need to come out to meet customers. Waiting to talk to your officer while you have an appointment is an interesting experience. More

by albertesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 25, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback and we appreciate your insight. Your comments help us improve, and we’re glad you chose us for your appointment.

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