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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.4
406 Reviews

406 Reviews of Texas Nissan of Grapevine - Service Center

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May 07, 2025

On time service with expected results. My regularly scheduled service (oil change and tire rotation) was delivered on time and delivered the expected results. Will return for my next sched More

by bigchevy1
Recommend Dealer
Yes
May 08, 2025 -

Texas Nissan of Grapevine responded

Thank you for the positive feedback! We're glad to hear your oil change and tire rotation were done on time and met your expectations. It’s great to know that we’re providing reliable service that you can count on. We look forward to seeing you for your next scheduled service! Thanks again for choosing us!

May 06, 2025

Welcoming, efficient, informational I felt like I was given the best option to be successful in my purchase More

by antoniowashington2012
Recommend Dealer
Yes
Employees Worked With
Logan
May 07, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We’re so happy to hear that you felt welcomed, well-informed, and supported throughout your purchase. Our goal is to ensure every customer feels confident and happy with their decision, and it’s great to know we achieved that with you. We truly appreciate your business!

May 05, 2025

Professional, advise me on the results of the inspection, showed me picture of worn parts that needed replacement. Explained the function of the vehicle that would be impacted if parts not replaced. More

by blowe11
Recommend Dealer
Yes
Employees Worked With
Shawn
May 06, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're glad to hear that you received professional advice and clear explanations about the results of the inspection. It's great that the technician provided pictures and helped you understand how the worn parts could impact your vehicle. We appreciate your feedback and look forward to assisting you again!

May 05, 2025

The service manager was very helpful with our needs and will definitely recommend him to anyone More

by Dominiquet07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 06, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We're glad to hear that the service manager was helpful and met your needs. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

May 01, 2025

It was good but I don't like the pressure tactics to get extra work done when not asked for More

by tremels3
Recommend Dealer
Yes
May 02, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback and for the 5-star rating! We're glad to hear that your overall experience was positive. We understand your concern about feeling pressured, and we truly value your input. We strive to ensure every customer feels comfortable and fully informed without any pressure. Your feedback will help us continue to improve, and we appreciate you bringing this to our attention. We hope to provide an even better experience next time!

April 30, 2025

Easy to schedule, work done within promised timeframe, very satisfied with the results, friendly customer service. More

by rebieryiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton, AT, Shawn
May 01, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your positive experience! We're so glad to hear that scheduling was easy, the work was completed on time, and you were satisfied with the results. It's also great to know that our customer service team made a positive impression. We truly appreciate your feedback and look forward to serving you again in the future!

April 30, 2025

Excellent experience -- Arturo was helpful and kept me informed. The service was convenient and very efficient. More

by Frank_smith
Recommend Dealer
Yes
Employees Worked With
Arturo
May 01, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're so glad to hear that your experience was excellent and that Arturo provided helpful and informative service. It's great to know that the process was both convenient and efficient. We truly appreciate your business and look forward to assisting you again in the future!

April 30, 2025

Very welcoming, friendly and helpful Very much impressed Excellent and awesome Appreciate a lot Thank you More

by vincentdcunha
Recommend Dealer
Yes
Employees Worked With
Samantha
May 02, 2025 -

Texas Nissan of Grapevine responded

Thank you so much for the kind words! We're thrilled to hear that you felt welcomed and found the team to be friendly and helpful. It means a great deal to us that you were impressed with your experience and took the time to share your appreciation. We're grateful for your support and look forward to welcoming you again in the future!

April 29, 2025

Overall, it was good It was a positive experience. He was very helpful, friendly and informative. Thank you More

by AALKHATIB0
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 30, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re happy to hear that you had a positive experience and that our team was helpful, friendly, and informative. Your satisfaction is important to us, and we’re grateful for your kind words. We hope to assist you again in the future!

April 29, 2025

Service Advisor was extremely professional. The best advisor I’ve had at this location. Been there several times over the years. More

by jayshouses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Apr 30, 2025 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We're thrilled to hear that your service advisor provided such a professional and positive experience. It’s great to know that after several visits, you've found the service to be consistently excellent. We truly appreciate your continued trust in us and look forward to assisting you again in the future!

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