Texas Nissan of Grapevine - Service Center

Respectful, resource knowledgeable and went the extra mile to make the deal. Who are you? mile to make the deal. Who are you? More

I purchased a VW Jetta from this dealership. This has been the worst experience in regard to purchasing a vehicle. I feel I was sold a lemon and have had to spend money and time fixing things. This has been the worst experience in regard to purchasing a vehicle. I feel I was sold a lemon and have had to spend money and time fixing things. In fact, the dealership had to provide me a rental car for over a week due to issues with the car (2 days after purchasing). The "free" oil changes have cost me money overall. I believe I have had 3 oil changes and have visited the service center at least 2-3 times AFTER an oil change due to leakage. (9-10 times overall AND I have the privilege to visit AGAIN tomorrow due to more leakage). The last "oil" change, rotation, and inspection will consist of 4 total visits and 3 "fixes" due to leaks. Not to mention, after securing an appointment, I spent 2-3 hours at least waiting for my vehicle. I am at a loss and very disappointed. Feel free to contact me Gregg Mitchell 817-240-0841. More

Janice was very thoughtful and prompt with information. My truck was repaired within the timeframe promised My truck was repaired within the timeframe promised More

Fast diagnosis of repairs needed, but slow completion of those repairs. The 3 repairs waited to start until all parts were recieved, rather than start on 2 that used in house parts. Took 2 days to complete. those repairs. The 3 repairs waited to start until all parts were recieved, rather than start on 2 that used in house parts. Took 2 days to complete. More

The staffs are friendly, professional and high efficient. Price is a little high, but fair. The waiting lounge is cozy. Price is a little high, but fair. The waiting lounge is cozy. More

This was a very pleasant experience. The service man Artero was courteous, and explained all the mechanics notes. I was there for approximately one hour which is awesome! Thank you fo The service man Artero was courteous, and explained all the mechanics notes. I was there for approximately one hour which is awesome! Thank you for beeing a pleasure to work with. More