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Texas Nissan of Grapevine - Service Center

Grapevine, TX

4.5
508 Reviews
Call Service Center (817) 533-4244

508 Reviews of Texas Nissan of Grapevine - Service Center

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July 01, 2025

Very friendly and helpful. It was not busy, so there was no wait time to check in, and the work was completed in a couple of hours. More

by lindahawks
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 09, 2025 -

Texas Nissan of Grapevine responded

We are delighted to hear that you found our team very friendly and helpful! It's wonderful to know that you experienced no wait time to check in and that we were able to complete the work in a couple of hours. Your positive feedback about our service means a lot to us. We truly appreciate you taking the time to share your experience and we look forward to seeing you next time.

July 01, 2025

Samantha her is super costumer service her is amazing she has been on my t More

by ADRIAN.LOPEZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We are delighted to hear that Samantha provided you with exceptional customer service. Your positive feedback about her amazing support means a great deal to our team. We appreciate customers like you who recognize the dedication our staff puts into delivering outstanding service. We look forward to continuing to serve you with the same level of excellence in the future.

July 01, 2025

Good and quick service that fixed the problem I was having at a decent price. More

by kbozenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team provided you with efficient service that resolved your issue at a fair price. Your feedback about our quick response and problem-solving approach means a lot to us. We strive to deliver reliable automotive solutions while maintaining reasonable pricing for our customers. We appreciate your business and look forward to serving you again in the future.

June 30, 2025

Good customer service and friendly people who are willing to listen and support my issues More

by TIGISTGEBREMESKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice
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Jul 08, 2025 -

Texas Nissan of Grapevine responded

We are delighted to hear about your positive experience with our team. It means a great deal to us that everyone was friendly and willing to listen and support your issues. We strive to provide excellent service to every customer, and your feedback confirms we are on the right track. Thank you for taking the time to share your experience with us.

June 29, 2025

Everyone did. A good job. They were helpful and my car was ready on time. More

by cthei72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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June 29, 2025

Service is good Customer service area is small. Love the coffee maker. No short update of what is happening on your vehicle. More

by gerardgrace2004
Recommend Dealer
Yes
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June 29, 2025

Raymond Tipps provided professional, courteous and attentive service, explaining service options as well as a detailed review of technician Hector Rodriguez's findings. More

by bcrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Tipps, Hector Rodriguez
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June 29, 2025

I was promptly and professionally approached upon entering the service bay. My service advisor. Ray was extremely polite, professional, and a tentative to my needs of urgency. I give my rating of a f More

by BERLIEBEGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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June 28, 2025

Smooth Easy to come in and get checked in without filling out a bunch of paperwork and just sit and wait on my vehicle More

by marthamessier9
Recommend Dealer
Yes
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June 28, 2025

The service was done faster than promised. Sam was great. So far the dealership has been 5 Star. More

by SULLY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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