Texas Nissan of Grapevine - Service Center

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear that our service met your needs. We also appreciate your thoughts on receiving multiple surveys—your input is valuable, and we’re always looking for ways to improve the customer experience. Thank you for choosing us, and we hope to serve you again in the future!

Texas Nissan of Grapevine responded

Thank you for the great feedback! We're happy to hear that you were promptly assisted and that everything was completed on time the same day. Providing efficient, reliable service is something we take seriously, and it’s great to know that your experience reflected that. We appreciate your support and hope to see you again when your vehicle needs us!

Texas Nissan of Grapevine responded

Thank you for sharing your feedback, and we are sorry to hear that you are not satisfied with your service visit. We understand how frustrating it can be when a repair isn’t completed to the highest standard. We would like to address this concern and ensure that it’s resolved to your satisfaction. Please reach out to Service Director, Clint Givens, at Cgivens@vtaig.com, and he will be happy to assist you in resolving this matter. Your experience is important to us, and we appreciate the opportunity to make things right.

Texas Nissan of Grapevine responded

Thank you so much for the kind words! We're thrilled to hear that your experiences have been consistently positive since Clink took over. Samantha truly is a star, and we’re lucky to have her on the team. We appreciate your support and look forward to continuing to provide you with great service!

Texas Nissan of Grapevine responded

Thank you for the fantastic feedback! We're so glad to hear you had an outstanding experience. We look forward to welcoming you back for your next visit!

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive courteous, friendly, and competent service. We truly appreciate your loyalty and look forward to continuing to provide you with the best service possible!

Texas Nissan of Grapevine responded

Thank you for the kind words! We're glad to hear you had a smooth and efficient experience with our team. It’s always our goal to provide fast, courteous service, and we appreciate you taking the time to share your feedback. We look forward to helping you again!

Texas Nissan of Grapevine responded

Thank you for sharing your feedback! We’re glad to hear that our team was polite and helpful in addressing your questions and concerns. However, we regret that you had to return due to the oil leak issue, and we understand how inconvenient that must have been. We truly appreciate your patience and hope that everything was resolved during your follow-up visit. If you need anything else, don’t hesitate to reach out!

Texas Nissan of Grapevine responded

Thank you for sharing your experience! We’re thrilled to hear that you received friendly and attentive service, and we’re happy that the process was quicker than expected. We truly appreciate your feedback and look forward to assisting you again in the future!

Texas Nissan of Grapevine responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences haven’t reflected the level of service you’ve come to expect. Your comments about the recalls and the survey process are appreciated. We’d like the opportunity to look into this further and ensure your concerns are properly addressed. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so he can personally assist you.