Texas Nissan of Grapevine - Service Center

Great communication, appointment was easy to make, technology worked well getting checked in and communicating during the service, and the service representative was clear and thorough. technology worked well getting checked in and communicating during the service, and the service representative was clear and thorough. More

I always have the best service. Making an appointment online is very easy and convenient. Customer service from the adjuster was great!! Samantha is very professional and caring Making an appointment online is very easy and convenient. Customer service from the adjuster was great!! Samantha is very professional and caring More

Fast responsive service center. Never had a problem booking in at late notice and getting attended. I recommend Nissan vehicles and this service center Never had a problem booking in at late notice and getting attended. I recommend Nissan vehicles and this service center More

Samantha is a very welcoming person she takes care of my car with a good timing car with a good timing More

I paid $130 for an oil change and tire rotation and I'm 99.9% sure they didn't even rotate my tires. Also the service advisor recommended a 'cvt transmission service' for $329 on a 2022 Nissan Pathfinder w 99.9% sure they didn't even rotate my tires. Also the service advisor recommended a 'cvt transmission service' for $329 on a 2022 Nissan Pathfinder with 35k miles and the worst part is my vehicle doesn't even have a cvt transmission. I will not be returning to this dealership for service, I felt ripped off and the advisor wasn't knowledgeable of my vehicle . . . More

Another wonderful service from Leo. He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you He is my service advisor and has taken excellent care of me and my car. I truly appreciate his passion, professionalism and people skills. Thank you Leo. More

I was waiting for car to be done for almost 2 hours just to find out the technician placed the keys on desk without anyone knowing about it. to find out the technician placed the keys on desk without anyone knowing about it. More

Always a pleasure having Leo as my service advisor Leo always acts in a very proffesional, warm and friendly manner always acts in a very proffesional, warm and friendly manner More

They are very professional. I only waited less than 5 minutes upon arrival. Ray informed I will need to come back to have a leak fixed. I only waited less than 5 minutes upon arrival. Ray informed I will need to come back to have a leak fixed. More

Service advisors are very friendly and knowledgeable. Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed Facility is pretty clean. I have yet to see popcorn out as advertised. Overall, I’m satisfied with the services performed More