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Texas Toyota of Grapevine
Grapevine, TX
811 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 811 reviews
July 04, 2025
Had a great sales experience working with Jeff Rhodes, David Weems, and Nasser. Genuinely one of the best new car shopping experiences I've ever had. I would definitely recommend working with this team! David Weems, and Nasser. Genuinely one of the best new car shopping experiences I've ever had. I would definitely recommend working with this team! More
by m_brown84
Employees Worked With
Jeff Rhodes,David Weems,Mahmoud Alnasser ("Nasser")
June 30, 2025
I have been working with Milton Hernandez and Caleb and has been amazing experience. I know has been a long way for my vehicle, but overall I had had amazing experience with them. has been amazing experience. I know has been a long way for my vehicle, but overall I had had amazing experience with them. More
by Benton_luu
Employees Worked With
Milton and Caleb
June 27, 2025
Esta mañana viene al area de servicio a la 8 de la mañana para un problema que tiene mi vehículo en el techo en la parte de atrás está despegado estuvo en servicio cuatro horas y cuando vine a recogerlo el v para un problema que tiene mi vehículo en el techo en la parte de atrás está despegado estuvo en servicio cuatro horas y cuando vine a recogerlo el vehículo seguía con el mismo problema se lo volvieron a llevar y me dijeron que estaba listo la persona que me atendió me dijo que no podían hacer nada con el problema y además en el area que verificaron del techo lo dejaron sucio fui con el mánager para que viera cual era el problema y me dijo que porque estaba sucio el techo y yo le indiqué que había sido ahí cuando revisaron el techo estuve hablando con él y no me ofreció ninguna solución para arreglar el problema y ni siquiera indicó que se llevaran el vehículo para limpiar el area sucia del techo lamentablemente tienen un servicio muy pésimo en el area de servicio estoy muy molesto por la atención del mánager que no ofreció resolver el problema para mi tienen 0 en esa area porque no existe un número más bajo que ese para darle otra clasificación More
by josetanonrivera
Employees Worked With
David Fraga
June 26, 2025
Milton Hernandez is an excellent salesperson. Very patient and very thorough. Highly recommend him. I will recommend him to my friends. Very patient and very thorough. Highly recommend him. I will recommend him to my friends. More
by Jeannieseth
Employees Worked With
David at front desk.
June 22, 2025
Milton, the sales representative, was fantastic. He listened to our needs and found a vehicle that exceeded our expectations. The F&I representative however came out and did not address my wife, th He listened to our needs and found a vehicle that exceeded our expectations. The F&I representative however came out and did not address my wife, the primary, first but came to me. This leaves the feel of misogyny and is unacceptable. Training and coaching would help. Several of the guest chairs in the waiting area are torn and mirrors in the restrooms are damaged. All in all the experience was positive but could be far better. More
by James
Employees Worked With
Milton, Max (Shan)
