
Texas Toyota of Grapevine
Grapevine, TX
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My son and I had great service the moment we pulled into the lot. We were able to review a selection of cars, test drive, approve for financing all within a few hours. One of the best car buying experiences the lot. We were able to review a selection of cars, test drive, approve for financing all within a few hours. One of the best car buying experiences we have ever had! Thank you, Milton! More
Dexter was great! He did a fantastic job helping us find the perfect vehicle. He was very knowledgeable about all the vehicles we were interested in as well as letting He did a fantastic job helping us find the perfect vehicle. He was very knowledgeable about all the vehicles we were interested in as well as letting us drive them all. More
As a Toyota lease customer I expected better from the Toyota service department in Grapevine. I had an appointment for my 6 month service which included an oil change and a tire rotation. This has never Toyota service department in Grapevine. I had an appointment for my 6 month service which included an oil change and a tire rotation. This has never taken longer than 1-2 hours on a busy day. Today I waited 3 and a half hours. I wasn’t communicated with about wait time upon arrival and when I asked my servicer Sabrina two hours in to waiting she told me there were busy, instead of giving me a time estimate like I had asked. I had to ask her three times before she answered my question and gave me an estimate of 2-3 hours. When my lease is up I was planning to purchase my car but after the lack of professionalism and communication I recieved today I will look elsewhere. More
Jesus helped me with the purchase of my used Prius! He knew everything about it! Even got me floor mats as the car originally didn’t come with any! Thank you Jesus! He knew everything about it! Even got me floor mats as the car originally didn’t come with any! Thank you Jesus! More