Texas Toyota of Grapevine

It went perfect in and out with my new car.Alex went above and beyond what i expected.Everyone there was friendly and straight up.Every question i had they had answers for.I will buy my next vehicle fro above and beyond what i expected.Everyone there was friendly and straight up.Every question i had they had answers for.I will buy my next vehicle from them without a doubt.I got the car that i wanted for the price i wanted no hassle. More

Wesley Wells had a lot to do with why I bought a used car from this dealership. He was very personable, knowledgable and accommodating. I told him exactly how much money I had to spend (no more - no less) from this dealership. He was very personable, knowledgable and accommodating. I told him exactly how much money I had to spend (no more - no less) and he located a car that would fit into my budget. More

What a great experience! I had a hassle free car buying experience, this was by far the easiest vehicle I have ever purchased. Staff was super friendly and helpful- and was upfront about EVERYTHING. Texas experience, this was by far the easiest vehicle I have ever purchased. Staff was super friendly and helpful- and was upfront about EVERYTHING. Texas Toyota of Grapevine is truly a breath of fresh air and everything but typical. More

I had an excellent experience when my family & I visited this dealership! Everyone was exceptionally friendly & went out of their way to make my family & myself feel very welcomed! I would gladly reccomend this dealership! Everyone was exceptionally friendly & went out of their way to make my family & myself feel very welcomed! I would gladly reccomend Texas Toyota to all of my friends & family! Thank You!!! More

My wife and I recently purchased a new Venza and Tundra from Texas Toyota. Since we were in the market for 2 new cars and only had ideas about what we wanted/were looking for, the process of finding a good from Texas Toyota. Since we were in the market for 2 new cars and only had ideas about what we wanted/were looking for, the process of finding a good match was stressful- until we checked out Texas Toyota. The whole staff was patient, knowledgeable and eager to help. I didn't feel pressured or like I was being "sold". Being newly married, the financial part of the new cars is what I was worried about. The finance department was so helpful. They understood our situation and set me up with a great deal and low monthly payments. If you're looking for a new vehicle, I recommend you check them out. I'm proud to say I am a loyal Texas Toyota customer! More

Absolutely the best car buying experience I have ever had...I knew what I wanted buy and had a price in mind...I ended up paying less than expected and did not feel like I was in a high pressure sales si had...I knew what I wanted buy and had a price in mind...I ended up paying less than expected and did not feel like I was in a high pressure sales situation like in other dealerships. Thanks to the team at Texas Toyota in Grapevine for making my purchase as easy as possible... More

My experience at this dealership has been horrible like many of the other experiences that I have read. We bought a used BMW from this dealership and the battery was dead when they sold it to us, it left many of the other experiences that I have read. We bought a used BMW from this dealership and the battery was dead when they sold it to us, it left my pregnant daughter stranded at school the very next day. The dealership did fix that, but promised us that they sent it to the BMW dealership to fix anything else that might be a problem, also told us that we would get a report from the BMW store. Did not receive anything and the car had bad brakes. Now not even 3 payments later we have had a bubble on a tire, had to replace brakes and now have a back window that will not roll up. I contacted the sales person as well as the sales manager at the dealership and could not get a call back. I then contacted Dustin Rogers, above both of them and he promised email after email that he was getting with BMW to get my report, well that has been since May 24th so here I am. I would never buy a vehicle or recommend this dealership ever again in the future. Buyer beware and search for their reviews because almost everyone I have read is a negative one. More

WATCH OUT!! Made a last minute 6-hr drive to purchase a certified pre-owned Camry they had listed online. The salesman & manager rushed us thru the buying process & shoved an extended warranty down our thr certified pre-owned Camry they had listed online. The salesman & manager rushed us thru the buying process & shoved an extended warranty down our throats. Days later, we found a defect & called about it. The salesman said he would check on how to handle it & return our call (but never did). After 3 weeks of calling & texting, the manager said they lost $300 on the sell to us & didn't want to repair it (which would have cost them only $300 or less - it will cost US $500+ to repair). One would expect an imperfect vehicle buying from another individual, but not from a dealership! Well, knowing they got a commission from the extended warranty, we immediately cancelled it! Wished we had read reviews from this site & the other 3 review sites before buying! More

Avoid at all COST. These guys LIE, to get you in and then of course have a different vehicle then what is advertised. The so called sales manager Mr. Ivey is deceitful and refuses to give back your key then of course have a different vehicle then what is advertised. The so called sales manager Mr. Ivey is deceitful and refuses to give back your keys once they get a hold of them. They will tell you whatever they have too, to get you over to finance even if the information is wrong. In the end my deal was going to cost me the price of my new vehicle plus all the lease turn in charges from my old one. According to Mike, Honda would eat the overages and I would not be out any money. Luckily my gut instinct told me to talk to honda. They informed me I would owe $4500 in mileage overages and early turn in(as I expected). Had I not gone to Honda I would have been paying these fees that Mr. Ivey said would "disappear" and the new car. He thought my being a woman I would not think to check with Honda and after 24 hours I would not be able to get out of my contract. Fortunatly I am smarter than these uneducated sales people. My advice go ANYWHERE but here if you must have a Toyota. And never go alone, they will out number you and use every high pressure tactic known! More