Texas Toyota of Grapevine

Quick and efficient. John was very helpful and took care of us during the whole transaction. John was very helpful and took care of us during the whole transaction. More

Buyer Beware. If you are searching cars online not believe their prices online. We went in to see a Corolla they had listed for $18901. When we got their we were t If you are searching cars online not believe their prices online. We went in to see a Corolla they had listed for $18901. When we got their we were told it was an additional $2500 for their "reconditioning" fee. So almost 15% more than advertised online price. Just beware their business practices seem very shady. Walked out and bought at another dealership with out such shady practices. Bought Two Corollas from Toyota McKinney More

Buyer beware ! ! dealership not open about true condition of the used vehicle purchased. I understand the risk involved in buying a used vehicle but I expect a reput ! dealership not open about true condition of the used vehicle purchased. I understand the risk involved in buying a used vehicle but I expect a reputable dealership to resolve reasonalble issues to at the very least pacify the customer, not the case here , after the catastrophic breakdown of the purchased vehicle only after a few months with standard everyday driving not hard or abusive. the only solution offered was to purchase another vehicle ,rollover the now very negative equity with a very hefty downpmt and monthly payment three times more than what I was paying not a very good way to retain customers. Heres a quote from the website: Used cars under 10000 (High-Quality Affordable Vehicles We commit to providing nothing less than high-quality, dependable vehicles at a competitive price. Our factory-trained technicians thoroughly inspect each vehicle in our inventory before reaching our customers and are for sale to ensure they last long-term. We make sure each car meets performance and safety standards to ensure you can have peace of mind with how it operates. You can even take advantage of the different MPP service contracts and extended warranties available through our dealership if you'd like to obtain even more protection on the used vehicle. When you plan to purchase your car through us, you'll even have access to a complimentary vehicle history report to ensure you can learn the facts about the car's background.) Not entirely true buyer beware !! very unsatisfied mom of four. More

I went to Texas Toyota of Grapevine last weekend to trade in my old vehicle and look into buying a new one. Chris, my sales advisor was very helpful throughout the process. He assisted me in looking into var in my old vehicle and look into buying a new one. Chris, my sales advisor was very helpful throughout the process. He assisted me in looking into various vehicles that I was interested in. Then after I made a decision of which vehicle to purchase, he did a great job in answering any remaining questions and ensured that the Trade in/new vehicle purchasing process went smoothly. More

We had a great experience. We were placed in the hands of an owner who placed us in the hands of a very friendly and great sales guy Adam. He was very knowledgeable, funny and We were placed in the hands of an owner who placed us in the hands of a very friendly and great sales guy Adam. He was very knowledgeable, funny and made us feel comfortable making the decision to buy my daughter’s car. Will definitely come back for my son’s car. More

Tried to charge a ‘market adjustment’ of $2500 over and above their advertised sale price on a used truck - AFTER they had accepted our offer. Thoroughly DISHONEST DEALER. above their advertised sale price on a used truck - AFTER they had accepted our offer. Thoroughly DISHONEST DEALER. More

Good service. Good communication by the team. Very helpful. It was a good experience all around Good communication by the team. Very helpful. It was a good experience all around More

The service department is terrible. Never again will I purchase a car from here. The employees are nicer to the customer than the managers. Never again will I purchase a car from here. The employees are nicer to the customer than the managers. More

Very dishonest group of people. From sales to fiancé my experience was extremely disappointing. The listed price is not the actual price. Drove 3 hours and was told there was an add From sales to fiancé my experience was extremely disappointing. The listed price is not the actual price. Drove 3 hours and was told there was an additional $2500.00 Optional fee added to a used car. When I asked what optional fee was for, I was told for Maintenace. When I asked a list of the Maintenace work done they gave me a sheet that showed less than $800.00 maintenance done. I will never buy a vehicle form them again. More

I bought a car from this dealership about three months ago. Also bought a warranty and service package. Drive it about 2000 miles. First problem happened after two months when I brought my vehicle for ser ago. Also bought a warranty and service package. Drive it about 2000 miles. First problem happened after two months when I brought my vehicle for service and was almost sent back home- they called me to schedule service and when I came they said the car does not need service. In other words, they are more interested in selling a package than servicing the package. Despite them ‘servicing’ the vehicle, a week later I have several warnings about brakes being worn (after less than 2k miles of driving), no coolant in vehicle, no washer fluid, and a bunch of other warnings. And when I called them - they hide behind ‘we had the vehicle inspected before selling’ and ‘you did not ask us specifically to check every one of those things that are coming up’. I have never dealt with a more nauseating dealership in my entire life. My experience has been a nightmare. I would not buy anything from them again. More