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Texas Toyota of Grapevine

Grapevine, TX

4.4
771 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 771 reviews

April 04, 2025

Buying a new car is always a little stressful but it was much less so here! Both Adam and Milton were very helpful and got me over the finish line into a new Camry! Max the finance representative was also w More

by lynnhess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Milton, Max
Apr 07, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We’re so glad to hear that Adam, Milton, and Max helped make the car-buying process smoother and less stressful for you. It's great to know their support and guidance helped you feel confident and comfortable every step of the way—and congratulations on your new Camry! We're thrilled that you were happy with your experience and appreciate you choosing us.

April 03, 2025

Me Olaide helped me come out with a vehicle and was very helpful with the process ! Recommend . More

by alexooolopez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olaide Pecku
Apr 04, 2025 -

Texas Toyota of Grapevine responded

Thank you for your feedback! We're so glad to hear that Olaide was helpful in guiding you through the process and assisting you in finding the right vehicle. We truly appreciate your recommendation and look forward to helping you again in the future!

March 31, 2025

Will Shearins is great! Go see him for your new, used, and fleet needs. The prices are the best in town. We are repeat customers and will definitely buy here again soon. More

by speechangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins
Apr 03, 2025 -

Texas Toyota of Grapevine responded

Thank you so much for your kind words! We're thrilled to hear that Will Shearins provided such great service and that you've had such positive experiences with us. We truly appreciate your loyalty and look forward to assisting you again with your future vehicle needs!

March 31, 2025

Friendly, attentive, professional. The negotiation process was super fast and easy. I always dread buying a car but this was painless. Milton H. was awesome!! I will be coming back to More

by Big Jim!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Hernandez
Apr 03, 2025 -

Texas Toyota of Grapevine responded

We're thrilled to hear that your car-buying experience was painless! Milton and the entire team strive to make the process as smooth and enjoyable as possible. We're also glad you enjoyed the atmosphere and the music—it’s great to know it added to your experience! We look forward to welcoming you back to the dealership in the future!

March 30, 2025

Milton Hernandez went above and beyond to help us get the right car at the right price. I highly recommend Milton as the best sales consultant in all of the Dallas/Forth Worth area. We truly appreciate his h More

by Oscar & Suhey Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Hernandez
Apr 02, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Milton Hernandez went above and beyond to help you find the perfect car at the right price. It’s great to know that his expertise and commitment made such a positive impact on your buying experience. We truly appreciate your recommendation, and we look forward to assisting you again in the future.

March 29, 2025

Our salesperson was excellent and informed. The fact that dealer included accessories as a line item included separately alongside taxes and fees and is not for accessories but is used as a wa More

by moon2allie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olaide Pecku
Apr 01, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your feedback. We’re glad to hear that Olaide provided excellent service. We value transparency and honesty, and we’re sorry to hear that you feel the pricing process didn’t meet your expectations. Please feel free to reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can address your concerns further and ensure a better experience moving forward.

March 28, 2025

Best car buying experience I’ve ever had. Upfront pricing with no run around. Nasser provided efficient and professional service from start to finish. More

by christacherry1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasser
Mar 31, 2025 -

Texas Toyota of Grapevine responded

It's fantastic to hear you had such a positive car-buying experience! We're delighted that you appreciated our upfront pricing and no-nonsense approach. We're especially pleased that Nasser provided you with efficient and professional service from start to finish. We understand that a smooth and transparent buying process is essential, and we're glad we were able to provide that for you. Thank you for sharing your feedback!

March 27, 2025

Everything was great! Our salesmen were Big Willie and David - they tag teamed to help us, and both were so patient with us and helpful. They made a great team. David the More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Willie, David, David, and Jim
Mar 28, 2025 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're so happy to hear that Big Willie and David made your experience a positive one with their patience and teamwork. It's also great to know that Jim in financing helped make sure everything was tailored to your satisfaction. We truly appreciate your recommendation and are glad you had such a great experience with us. We look forward to serving you again in the future!

March 27, 2025

I would on return on behalf of Dexter! He did an amazing job helping me get a car! More

by Wealth38
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Evans
Mar 28, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're so happy to hear that Dexter provided you with amazing service and helped you find the perfect car. We truly appreciate your feedback and look forward to assisting you again in the future!

March 27, 2025

Dishonest sales representatives at grapevine location and slow service, would not recommend for servicing your car here. More

by Rowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Ross
Mar 28, 2025 -

Texas Toyota of Grapevine responded

We are sorry to hear that you are not satisfied with your experience. We take concerns like yours seriously and would like the opportunity to address them directly. Please contact Neal Asaad, our General Manager, at 817-329-5949. He will be happy to assist you and work towards a resolution.