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Texas Toyota of Grapevine

Grapevine, TX

4.4
774 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 774 reviews

January 07, 2021

I was worried as my old Service Rep. is no longer with Toyota of Grapevine. Karina made the transition seamless and efficient. Karina followed up during the service and let me know as soon as my vehicle More

by bseverin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza Service Dept.
Jan 08, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

January 06, 2021

Karina is professional, prompt, and very helpful.She Karina is professional, prompt, and very helpful. She answered all my questions and turned the car around on time. I look forward to working with he More

by bbrennan1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 07, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

January 04, 2021

I worked with Karina when I had an issue with my 2017 Tundra. She was extremely courteous, professional and prompt. I would hope I don't have any issues going forward, but if I did, I would want to work More

by Tundra_TRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 06, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 01, 2021

You were xcellent Karina, I also appreciate your effort in helping me get the wheel keys made. See you next time! Thanks for your attention to details. Olu More

by Double O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina
Jan 04, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

December 30, 2020

This place was Knowledgeable, friendly, clean, staff.. ..I would recommend this place to my friends and fellow co-workers...It is in a great location, close to DFW airport More

by scoper64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K? Kristina ? she was GREAT
Jan 04, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

December 29, 2020

Karina gave me a great attention explaining the waiting time at the dealer and she is so kind. I would ask for her on my next visit. More

by Batmor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Dec 30, 2020 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

December 28, 2020

Karina was warm, friendly and took the time to thoroughly explain all I was needing during me maintenance service visit. I appreciated all her patience and will definitely be back. A++ More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Dec 29, 2020 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 28, 2020

Karina was absolutely fantastic! Very friendly and very speedy service. She’s awesome!!! I always have a great experience here!! Thank you for everything!!! T More

by t_gavlak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
karina
Dec 30, 2020 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 26, 2020

Very easy to work with. Excellent service,very Very easy to work with. Excellent service, very knowledgeable. Explained the service that was done to it. Able to get the service done in a timely ma More

by rmadayag42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Dec 28, 2020 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 25, 2020

Karina was a great help. She was nice and friendly and made the process of getting my vehicle serviced with an oil change also had it doing in a timely manner More

by funkycolmedina21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Dec 28, 2020 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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