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Texas Toyota of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,004 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
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701 State Hwy 114 East

Grapevine, TX

76051

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Showing 1,004 reviews

December 23, 2024

Had a great experience at Texas Toyota of Grapevine, Big Will took care of us and got the vehicle I wanted at a great deal. Would highly recommend More

by K Singh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Big Will Shearins
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Dec 27, 2024 -

Texas Toyota of Grapevine responded

Thank you for the fantastic review! We're so glad to hear that Big Will took great care of you and helped you get the vehicle you wanted at a great deal. We truly appreciate your recommendation and look forward to serving you again in the future!

December 22, 2024

We had a great experience purchasing our vehicle here, and khalid was very helpful and kind helping us get a good deal. More

by Dante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid
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Dec 23, 2024 -

Texas Toyota of Grapevine responded

Thank you for your great feedback! We’re so pleased to hear that you had a wonderful experience purchasing your vehicle with us. It’s fantastic to know that Khalid was helpful and kind in assisting you to secure a good deal. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again! Enjoy your new vehicle!

December 22, 2024

Very bad sales guy. I don't remember his name. He was deceiving, did not share all the information. Seemed like he was trying to hide something or trick me. His manager More

by murari.regmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember.
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Dec 23, 2024 -

Texas Toyota of Grapevine responded

Thank you for your feedback. We’re truly sorry to hear about your experience with our sales team. It is disappointing to learn that you felt misled and that you did not receive the level of transparency and professionalism we strive for. We take these concerns seriously and appreciate you bringing them to our attention. To ensure your feedback is addressed appropriately, we encourage you to contact our General Manager, Neal Asaad, at 817-329-5949. He would appreciate the opportunity to discuss your experience further and work toward a resolution. We value your input and are committed to improving our service. Thank you for acknowledging the excellent support you received from our finance team, and we hope to have the chance to restore your faith in us in the future.

Dec 25, 2024 -

murari.regmi responded

Hello Toyota of Grapevine Friend, You guys charged 24401 for the car I bought. During online search I discovered that the same car was listed on a third party website for 23901. I also found that they overcharged me for taxes. It should have been around 1525, but they charged 2125.38. I believe these kind of practices are illegal in Texas. I have contacted one of your managers and waiting for the reply. I believe you guys owe me the differences. Thanks.

December 21, 2024

Marquis made this transaction very smooth and easy! He was very polite!! Very happy with the purchase of my new Camry!! More

by K10452002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis
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Dec 23, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We’re thrilled to hear that Marquis made your car-buying experience smooth and easy. His polite and professional approach is something we pride ourselves on, and it’s great to know he helped make your purchase enjoyable. Congratulations on your new Camry! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!

December 21, 2024

I had an amazing experience purchasing my car from “E”. From the moment we started, they were professional, knowledgeable, and genuinely focused on making sure I found the perfect car for my needs. “E” More

by jasbates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evenson Geffrard
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Dec 23, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We’re thrilled to hear about your amazing experience with "E" during your car purchase. Our team is dedicated to providing professional and knowledgeable service, and it’s great to know that "E" helped you find the perfect car while making the process smooth and enjoyable. We truly appreciate your kind words about his honesty and attention to detail. Your satisfaction is our top priority, and we’re delighted that you drove away with a car you love. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 19, 2024

Will K was great! He was very helpful in helping me pick a car! He worked diligently to get us a good deal and was very nice! More

by Hannahf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will K
Report | Print
Dec 20, 2024 -

Texas Toyota of Grapevine responded

Thank you for your positive review! We’re thrilled to hear that Will provided you with great assistance in picking out your car. It’s wonderful to know that his diligence in securing a good deal and his friendly demeanor made your experience enjoyable. Your satisfaction is important to us, and we appreciate your trust in our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

December 18, 2024

Adam was great to work with. 10/10 service all around. Been coming here and working with Adam since 2020 More

by ariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 19, 2024 -

Texas Toyota of Grapevine responded

Thank you for your fantastic review! We’re thrilled to hear that Adam has consistently provided you with excellent service since 2020. A 10/10 rating is what we strive for, and it’s wonderful to know we’ve met your expectations. We truly appreciate your continued loyalty and look forward to serving you again in the future. If you need anything else, just let us know!

December 17, 2024

Big Will is great! Very honest and straightforward. Recommend seeing Will if you need to purchase a car. More

by Niecy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Dec 18, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Big Will. His honesty and straightforwardness are qualities we truly value, and we're glad he made your car-buying process easier. We appreciate your recommendation and hope to see you again soon! If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing us!

December 17, 2024

Khalid was wonderful to work with. I look forward to working with Texas Honda in the future. More

by mpalmer43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid
Report | Print
Dec 18, 2024 -

Texas Toyota of Grapevine responded

Thank you for your kind words! We're thrilled to hear that Khalid provided you with wonderful service. Your satisfaction is our priority, and we’re glad you had a positive experience with us. We look forward to working with you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us!

December 16, 2024

Adam made everything so easy and fast. Thanks I’ll be back in another four years! More

by hardin484827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 17, 2024 -

Texas Toyota of Grapevine responded

Thank you for your wonderful feedback! We’re thrilled to hear that Adam made your experience easy and fast. Providing excellent service is our priority, and it’s great to know we succeeded. We look forward to seeing you again! If you need anything in the meantime, please don’t hesitate to reach out. Safe travels until then!

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