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Texas Toyota of Grapevine

Grapevine, TX

4.4
785 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 785 reviews

February 04, 2021

Service job was done correctly and they figured out what was going on with the sensor light on the dash to address the problem. Parts were ordered and installed, tested and car was good to go. More

by challtcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington, Terri Berlingeri, Dana Magee, Joe Saunders
Feb 08, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback!

February 03, 2021

This is my 3rd car with Toyota, the reason I love Grapevine of Toyota. They have a salesman Cliff McMillan which was very patient and friendly through the whole time I was there. Everything went thro More

by Watkinsgloria1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff McMillan, Neal
Feb 05, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

February 02, 2021

Karina was incredibly pleasant and helpful. She communicated clearly and succinctly. She worked quickly to get my service completed in a timely manner. 5 stars for her. More

by 2016 Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Feb 03, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 26, 2021

Karina did an outstanding job keeping me informed on what was needed and what had been done. Please recognize her for the efforts she managed to do. More

by JameyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 27, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

January 25, 2021

I recently had to take my truck in to replace a tire and was very satisfied with the friendliness and overall customer service that Karina provided. I would highly recommend your service department. More

by sibarra007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 26, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 24, 2021

David was awesome. I thought I was having a turn light replaced but it turned out to be rodents chewed through almost all of the wiring. I was notified within a couple of hours. Was able to notify my ins More

by texas star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
Jan 25, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 22, 2021

I want to tell to Karina Garza tank you for the great service that I received she was friendly and I don’t wait to much time she’s great person More

by Graciela Escalante González
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 25, 2021 -

Texas Toyota of Grapevine responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 21, 2021

Karina was great! The dealership was busy but everyone was wearing masks and socially distancing. Karina kept me updated and got me taken care of in record time! More

by christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 22, 2021 -

Texas Toyota of Grapevine responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 14, 2021

Karina was very friendly and I am very happy with the service provided. She handled my service visit very effortlessly and provided all the information and recommendation on the vehicle. More

by Uday Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 18, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!

January 11, 2021

Karina was perfect! She was courteous and perfect on the estimating the amount of time needed to complete the work. Karina’s performance was very professional and knowledgeable. More

by Mark A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Garza
Jan 12, 2021 -

Texas Toyota of Grapevine responded

Thank you for your positive review!

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