
Texas Toyota of Grapevine
Grapevine, TX
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Had a great experience at Texas Toyota of Grapevine. Sean Castillo made everything really easy. He was super helpful and kept me in the loop the whole time. The service was quick and convenient. I’ll de Sean Castillo made everything really easy. He was super helpful and kept me in the loop the whole time. The service was quick and convenient. I’ll definitely be coming back next time my vehicle needs anything. More
The dealer ship is very nice and very clean. Will was very kind and very helpful and was quick to stay in touch. However, when we got to the financial portion, Diego, was a bit passive aggressiv Will was very kind and very helpful and was quick to stay in touch. However, when we got to the financial portion, Diego, was a bit passive aggressive and irritating. After I expressed I didn’t want the warranty, he would not stop pushing it on me even thought I explicitly repeated I didn’t want it. Then he kept saying that the car was going to break and told me to enjoy throwing away 200 dollars in interest because I was leasing it. I found his attitude super passive aggressive and down right disrespectful. As a salesperson myself, I understand how you have to be aggressive to close sales, however, I have never disrespected a customer or have given them attitude. I found his tone and overall demeanor super unnecessary and I am disappointed to be treated like that as a customer. More
I had an amazing experience with my visit and ongoing appointments at Toyota Grapevine. This being because Big Will has provided great service and support for not only me but my other family members! appointments at Toyota Grapevine. This being because Big Will has provided great service and support for not only me but my other family members! More
Great service from Matt in finance! !! First my sister had gotten a car with Will and next my brother!!! Quality cars with quality care. I love this place!! !! First my sister had gotten a car with Will and next my brother!!! Quality cars with quality care. I love this place!! More
Went to look at a car in March and ended up buying it from Andrew. Really enjoyed his service and honesty in the transaction. At one point I had a hard time believing him because he was being too honest from Andrew. Really enjoyed his service and honesty in the transaction. At one point I had a hard time believing him because he was being too honest and straightforward and I am not used to that at dealerships. I got a great vehicle and service deal coupled with an all around solid experience. I did not get everything I wanted through negotiation but I guess the dealership had to win a little. More
Big Will was great! He was patient and there was no pressure….such a good experience. Matt Villatoro was great too. He listened and was funny too! My elderly mom loves h He was patient and there was no pressure….such a good experience. Matt Villatoro was great too. He listened and was funny too! My elderly mom loves her “new” car. More