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Texas Toyota of Grapevine

Grapevine, TX

4.4
793 Reviews

701 State Hwy 114 East

Grapevine, TX

76051

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Showing 793 reviews

April 15, 2025

Had a great experience at Texas Toyota of Grapevine. Sean Castillo made everything really easy. He was super helpful and kept me in the loop the whole time. The service was quick and convenient. I’ll de More

by Adeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Castillo
Apr 16, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your wonderful experience! We're so glad to hear that Sean Castillo made the process smooth and kept you informed every step of the way. It’s great to know that you had a quick and convenient service experience. We look forward to serving you again in the future for any of your vehicle needs!

April 15, 2025

The dealer ship is very nice and very clean. Will was very kind and very helpful and was quick to stay in touch. However, when we got to the financial portion, Diego, was a bit passive aggressiv More

by yubelresendiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Apr 17, 2025 -

Texas Toyota of Grapevine responded

Thank you for taking the time to share your experience. We're glad to hear that you had a positive interaction with Will and appreciated his friendly and professional approach. However, we’re sorry to hear that you felt uncomfortable during the financing portion of your visit. We understand how important it is for every part of the process to feel respectful and supportive, especially when making such a significant purchase. Please reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can discuss your concerns further and work toward a resolution.

April 14, 2025

Great service and Dexter and Matt worked very hard to get me the best deal. Thanks guys More

by pschniederjan50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter and Matt
Apr 15, 2025 -

Texas Toyota of Grapevine responded

Thank you for your feedback! We're thrilled to hear that Dexter and Matt worked hard to help you get the best deal. Your satisfaction is our priority, and we’re glad they were able to make the experience a positive one. We appreciate your kind words and look forward to assisting you again in the future!

April 13, 2025

I had an amazing experience with my visit and ongoing appointments at Toyota Grapevine. This being because Big Will has provided great service and support for not only me but my other family members! More

by gentribue
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Apr 14, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your amazing experience! We're thrilled to hear that Big Will has been such a great help to you and your family. It’s always wonderful when our team can provide consistent and supportive service. We truly appreciate your kind words and look forward to continuing to assist you and your family in the future!

April 13, 2025

Dexter went above and beyond for us to get us the latest 4Runner! We will definitely come to him for our next car. More

by McKenzie Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter, Matt
Apr 14, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your positive experience! We're so glad to hear that Dexter went above and beyond to help you find the perfect 4Runner. It's great to know that you felt supported throughout the process, and we look forward to assisting you again with your next vehicle purchase!

April 13, 2025

Great service from Matt in finance! !! First my sister had gotten a car with Will and next my brother!!! Quality cars with quality care. I love this place!! More

by onur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will,Matt
Apr 14, 2025 -

Texas Toyota of Grapevine responded

Thank you for the fantastic feedback! We're so glad to hear that Matt in finance provided you with great service, and it's wonderful that your family has had positive experiences as well. We truly appreciate your kind words and are thrilled to know you love working with us. We look forward to assisting you and your family again in the future!

April 12, 2025

Will and Matt were a HUGE help in getting me in a car that’s reliable and one that I need. Yall got a couple rockstars, that Will and Matt More

by Nobletribue10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Will
Apr 14, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear that Will and Matt were able to help you find the perfect car for your needs. They truly are rockstars, and we’re glad they made your experience a great one. Enjoy your new ride, and we look forward to helping you again in the future!

April 10, 2025

Went to look at a car in March and ended up buying it from Andrew. Really enjoyed his service and honesty in the transaction. At one point I had a hard time believing him because he was being too honest More

by Dashing7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 11, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing your experience! It’s wonderful to hear that Andrew’s honesty and straightforward approach stood out to you—that kind of trust and transparency is exactly what we strive for. We’re glad you ended up with a great vehicle and service deal, and that the overall experience felt solid and worthwhile, even if negotiations didn’t go entirely your way. We truly appreciate your business and hope you continue to enjoy your new car for years to come!

April 09, 2025

Very accessible and pretty good wave, it was an excellent service Next to big Will and Jim More

by gabrielugo256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Will and Jim
Apr 10, 2025 -

Texas Toyota of Grapevine responded

Thank you for the great review! We're so glad to hear that you had an excellent experience with us and that our team, including Big Will and Jim, provided you with great service. We truly appreciate your feedback and look forward to assisting you again in the future!

April 07, 2025

Big Will was great! He was patient and there was no pressure….such a good experience. Matt Villatoro was great too. He listened and was funny too! My elderly mom loves h More

by Longley_kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins, Matt Villatoro
Apr 08, 2025 -

Texas Toyota of Grapevine responded

Thank you for sharing such a wonderful review! We’re thrilled to hear that both Big Will and Matt Villatoro made your experience smooth and enjoyable. It’s great to know that your mom loves her car—nothing makes us happier than knowing our customers are satisfied with their purchase. We truly appreciate your kind words and look forward to helping you again in the future!

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